By most people’s measure, I run a successful cleaning business, All Star Cleaning Services. In a service area with a 250k population we do right around 2.5 million in revenue, with 750 recurring customers and 45 employees. Just because I have found success doesn’t mean I don’t fail though – often and sometimes spectacularly! [...]
Hard-working frontline employees, many of them part-timers, can make or break companies in the service industry. Franchises like those in the building services contracting industry report that it is tough to find great part-time workers and even tougher to keep them. Industry statistics are telling: The building services contracting (BSC) industry averages a turnover rate [...]
IICRC Master Technician Bruce Vance with useful tips for cleaning business owners in the aftermath of Harvey's destructionHouse cleaning businesses whose service areas have been impacted by hurricane Harvey will face many challenges in the days ahead. There are a number of risks including safety, regulatory and legal that they will have to manage. Bruce [...]
Advanced public relations: score an interview for a local publication and steer the focus on why consumers should pick your company!Congratulations to ARCSI member and owner of Harmony Clean, Inc., of Doylestown, PA, on being interviewed by Bucks County Courier Times! The article featuring Debi Sarandrea is a huge win for the industry veteran of [...]
Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third year in publication, the leadership at CleaningBusinessToday.com has worked hard to make sure the best, relevant news for cleaning businesses is easily accessible wherever you [...]
Sheri-Anne Woolley gains great new worker and helps get her back on her feet.ARCSI member and Foundations of Success graduate Sheri-Anne Woolley, owner of Mona Home and Office Cleaning just outside of Toronto, Canada, is being hailed as a hero for her role in helping to re-employ workers who lost jobs after Goodwill Toronto filed [...]
Expand your services to include organizing, packing, unpacking, and even laundry services, and make your cleaning business indispensable: an interview with Amy Wiggs King of 2 Green Chicks.CBT: What was your very first cleaning client or cleaning job? Do you still have that client? AWK: Our very first cleaning job was in a town about [...]
To grow the business, one franchise builds and markets a brand built on systems to target owner/operators who thrive on systems.For any franchise business to excel, targeting the right franchisee candidate is one of the most important aspects in creating a successful franchise development strategy. Knowing the best audience to which a brand should market [...]
One CBO's lesson on how NOT to handle bad online reviews.Steve Yun, owner of two online referral services, West Coast Maids and California Maids, has been charged with seven counts of identity theft after he double charged customers who left negative online reviews. In the overcharging, he illegally obtained personal information on four of the [...]
Industry-leading commercial cleaning franchise receives another prestigious award as a top franchise.Fort Lauderdale, Fla. – Anago Cleaning Systems (Anago), a leading commercial cleaning franchise with 37 Master Franchises throughout the U.S. and internationally, today announced its top 50 ranking in Franchise Business Review's 2016 Franchisee Satisfaction Awards (FBR50) for the ninth straight year. “Among the [...]
