LATEST
LATEST
Dave Murray From DiJulius Group Shares Customer Service Tips
This episode of Smart Business Moves features guest Dave Murray from the DiJulius Group. The DiJulius group is a company that helps large organizations such as Chick-Fil-A, Harley Davidson, [...]
Changes to ISSA Show 2020 North America
Here’s everything you need to know about the changes to the ISSA Show 2020 North America, in summary. Due to the Corona Virus pandemic, the ISSA Show North America [...]
11 Tips For Cleaning Commercial a Bathroom
Let's face it: everyone has had an encounter with a dirty commercial bathroom. The biggest complaints tend to be lack of toilet paper, a foul odor, broken stall doors, [...]
How To Let Your Employees Shine – Smart Business Moves Featuring Ajia Holiday
This week's Smart Business Moves features Cleaning Business Today fan favorite, Ajia Holiday who joined the live stream to talk about how she got to end up a $2 million [...]
6 Ways To Use Video Marketing Properly
Video marketing has become one of the popular ways to promote your services. The cleaning industry holds approximately 875,000 businesses and had a forecasted 7% growth rate from 2018 [...]
Outsourced: How To Get Administrative Help From Overseas
This week, Greg Shepard of Dallas Maids joins the Smart Business Moves team to talk about the way he recruits administrative talent. For Greg, he found that there is a [...]
Categories
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SPONSORED
ProTeam Backpack Vacuum
Spring Cleaning with a ProTeam Backpack Vacuum It is already Spring, and homeowners – who have been spending a lot of time in their homes this year – are ready [...]
5 Tools in the ProTeam Residential Service Kit and How to Use Them
Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the [...]
Drug Testing and Insurance
Why drug test? Substance abuse takes a heavy toll on businesses, costing employers over 10 billion dollars each year. How big is the problem? There are 21 million illicit [...]
Americans Love Gift Cards
(Article sponsored by The Gift of Clean) Americans love gift cards! According to the Retail Gift Card Association, we will spend $150 BILLION on gift cards this year. The [...]
TECHNOLOGY
7 ways to increase revenue from cleaning services via text
Every business has three main goals to achieve an increase in revenue. You don’t want to be on the same spot, rather, keep growing your business to increase in revenue. [...]
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason [...]
CIRI is holding a symposium in July. So?
“It’s the job of science to separate truth from claim. And it is good science that will transform the cleaning industry from a trade to a profession.”
Leveraging the right technology and platforms for your brands
Virtually every aspect of your company is touched or driven by some innovation that didn’t exist 5 or 10 years ago. I describe below four areas where user-friendly apps can make a big difference in how smoothly your operation runs.
Five reasons the professional cleaning industry needs training videos
In many industries, training videos have become an additional layer of training and instruction. They create a deeper understanding of how to perform specific tasks, and the training they provide appears to have "staying power."
How technology has had a positive impact on the cleaning industry
As technology advances, the process of creating this sort of space is almost as therapeutic as obtaining it. Industrial cleaning machines get the work done to a high standard and with such ease, that it can prove to be a delight to behold.
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START YOUR CLEANING BUSINESS
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
Part 2: Green Cleaning – Educating Customers
The authenticity of your green cleaning program depends on two things – the completeness of your green protocol and how you talk about it. The former is addressed in [...]
Part 3: Green Cleaning – Engaging Employees
Probably every residential cleaning service has a few cleaning technicians that are packing “heat” – in this case contraband super-cleaners like bleach – beneath the passenger seat, just for [...]
Part 4 – Green Cleaning Service Delivery
At the heart of the decisions about your green cleaning protocols is really who you want to be as a company (see Part 1). “For me, the criteria had [...]
7 keys to prioritizing when you work from home
I gave up my office space in favor of working from home. While it’s extremely convenient in a bathrobe-and-slippers kind of way, I find that it has forced me to prioritize my time and my business in a new way.
Seven characteristics of successful consultative sales
Distributors need good schmoozing skills Tuscaloosa, AL - One of the most effective sales techniques available to distributors is consultative selling. Consultative selling is a problem-solving approach to [...]
START A CLEANING BUSINESS
READERS’ CHOICE
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason [...]
Hydrogen Peroxide + Vinegar = A Disinfecting Duo?
An old home remedy might be just the solution you're looking for. With growing awareness of the dangers of manufactured and even naturally-derived cleaning products growing among consumers, [...]
Biofilm: What It Is and How to Get Rid of It
Knowing the common bond between bad breath and pink bathroom “mold” just might help your technicians get better at cleaning bathrooms. What’s slimy and sticky and red all [...]
Can you make a million bucks in the house cleaning business?
7 steps to control costs which affect your gross income potential People enter the residential cleaning business for a variety of reasons. Some to make a little extra income [...]
Top 15 Stories of CBT’s Third Year
Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third [...]
12 Cleaning Upsells for 12 Months
Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2. Pull out your [...]
9 Questions with a Cleaning Business Insurance Expert
What you don't know about business insurance for the cleaning industry could save you a lot of time and money. In the insurance industry, cleaning businesses are a very [...]
3 Ways My Business is Better Today Than a Year Ago
Major change requires checking progress and making adjustments as needed. In Part 1 of our series, we analyzed the profitability challenge my business was facing at the start of [...]
Active versus Passive Time Management for the Cleaning Business Owner
Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.
LEADERSHIP
Grass Roots Effort to Fix Flawed Paycheck Protection Plan
Joe Walsh, Founder and President of Green Clean Maine, is leading a grass roots effort improve the Paycheck Protection Program.
Joanna Saucier Puts Her Name on the Line – A Model Business and a Person of Distinction!
By David Kiser Joanna Saucier and Rachel Fedora taking over Manitoba! When you put your name on the line everyday, it means something. It certainly seems that [...]
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
Business Plan Preparations – Part II: Marketing Plans
Learn about the importance of Marketing Plans and how they can be used to grow your business throughout the year.
Business Plan Preparations – Part I: The Key Measures
Learn about the Key Measures of your business and their importance in the development of your company.
Ashkin answers the question: Are we cooked?
"A world of worsening food shortages and wildfires … as soon as 2040, a period well within the lifetime of much of the global population."
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MEASURING SUCCESS – KPIs
Minimum Wage increases to impact Canadian cleaning industry
Some of the other more populated Canadian provinces are experiencing wage increases. Ontario, CANADA - In January of 2018, the minimum wage in Ontario, one of Canadas most [...]
Now is a good time to fix mistakes in overtime and minimum wage payments
New PAID program from US Department of Labor gives employers a second chance to get their reporting right. Keeping accurate overtime and minimum wage calculations can be hard to [...]
Knowing the math of hiring and retaining talent in the cleaning industry
There’s a lot of variance in the cost of turnover. Here’s a reality. Half of you hire better than the other half. Some are in the bottom 10%, and [...]
3 Tips about retirement
Insights on how to prepare for retirement especially for business owners Most of us want to eventually stop working. The best way to do that is to plan ahead. [...]
ISSA launches DEAL
Program helps businesses reduce costs and be environmentally responsible Northbrook, IL, USA―April 3, 2017―ISSA, the worldwide cleaning industry association, in partnership with Sustainability Dashboard Tools, LLC, has kicked off [...]
Who and what should dictate cleaning product pricing?
How to avoid a never-ending price war with your competitors The price of your products is a fundamental element of your sales and marketing strategies. Competition is continually fierce [...]
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CLEANING
Professional House Cleaning During a Pandemic
COVID-19 is in the news and many people have questions about how it will affect them and their families. By understanding the background and characteristics of the SARS-CoV-2 virus and reviewing cleaning processes through the lens of targeted hygiene, Residential Cleaning Professionals can confidently answer questions about what steps they are taking to keep themselves and their clients safe from infection.
The Latest Trends in Homes and How To Clean Them from Surfaces 2020
Surfaces 2020 was an annual show for the people that make the things which go in the homes we clean. Bruce Vance reports on the trends that we will see how how it effects us as cleaning companies.
The Truth About the Dirt on Soap: Dangers of Anti-bacterial Soap
Washing Hands is Critical but it is important to know what products you are using contain and why some things that sound good, like Triclosan, can actually be a problem.
How to Choose an Green/Eco Cleaning Product
Eco cleaning has taken the cleaning world by storm over the past 10 years. While awareness has increased through blogging and social sharing, eco cleaning has actually been around for [...]
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason [...]
5 Tools in the ProTeam Residential Service Kit and How to Use Them
Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the [...]
