LATEST
LATEST
How to Promote a Cleaning Business Through Social Media
With the advent of social media, marketing, and promotion of products and services has taken a more straightforward and exciting turn. With the millions of users on different social media [...]
Learn How One Cleaning Business Owner Sold Tens of Thousands of Dollars of Holiday Gift Cards
Matt Ricketts of Better Life Maids sells $30,000 and more in gift cards every Christmas season. In this webinar he explains how he does it.
Your opinion counts!
CALLING ALL CLEANING BUSINESS OWNERS: Take the HCT2020 Survey! Take the Survey Smart cleaning business owners accept that a solid training program for cleaning technicians is a core [...]
The Digital Consumer: How Residential Cleaners Can Reach Them
Marcus is a highly sought-after international keynote speaker known for his unique ability to excite, engage, and motivate audiences. In 2017, Forbes named Marcus one of 20 “Speakers You [...]
I fired 13 cleaners at once, and why I am glad I did
By most people’s measure, I run a successful cleaning business, All Star Cleaning Services. In a service area with a 250k population we do right around 2.5 million in [...]
How to Hire and Retain Great Part-Time Workers
Hard-working frontline employees, many of them part-timers, can make or break companies in the service industry. Franchises like those in the building services contracting industry report that it is tough [...]
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SPONSORED
5 Tools in the ProTeam Residential Service Kit and How to Use Them
Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the [...]
Drug Testing and Insurance
Why drug test? Substance abuse takes a heavy toll on businesses, costing employers over 10 billion dollars each year. How big is the problem? There are 21 million illicit drug [...]
Americans Love Gift Cards
(Article sponsored by The Gift of Clean) Americans love gift cards! According to the Retail Gift Card Association, we will spend $150 BILLION on gift cards this year. The [...]
CBT Is 6 Years and Growing
We’ve come a long way in six short years. What began as an e-zine with flip pages has grown into a multi-media news outlet for the cleaning industry, delivering [...]
TECHNOLOGY
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason to [...]
CIRI is holding a symposium in July. So?
“It’s the job of science to separate truth from claim. And it is good science that will transform the cleaning industry from a trade to a profession.”
Leveraging the right technology and platforms for your brands
Virtually every aspect of your company is touched or driven by some innovation that didn’t exist 5 or 10 years ago. I describe below four areas where user-friendly apps can make a big difference in how smoothly your operation runs.
Five reasons the professional cleaning industry needs training videos
In many industries, training videos have become an additional layer of training and instruction. They create a deeper understanding of how to perform specific tasks, and the training they provide appears to have "staying power."
How technology has had a positive impact on the cleaning industry
As technology advances, the process of creating this sort of space is almost as therapeutic as obtaining it. Industrial cleaning machines get the work done to a high standard and with such ease, that it can prove to be a delight to behold.
Voting opens for the 2018 ISSA Innovation Award Program
Program recognizes the cleaning industry’s most pioneering products and services ISSA, the worldwide cleaning industry association, has opened voting for the association’s 2018 ISSA Innovation Award Program at [...]
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START YOUR CLEANING BUSINESS
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
Part 2: Green Cleaning – Educating Customers
The authenticity of your green cleaning program depends on two things – the completeness of your green protocol and how you talk about it. The former is addressed in [...]
Part 3: Green Cleaning – Engaging Employees
Probably every residential cleaning service has a few cleaning technicians that are packing “heat” – in this case contraband super-cleaners like bleach – beneath the passenger seat, just for [...]
Part 4 – Green Cleaning Service Delivery
At the heart of the decisions about your green cleaning protocols is really who you want to be as a company (see Part 1). “For me, the criteria had [...]
7 keys to prioritizing when you work from home
I gave up my office space in favor of working from home. While it’s extremely convenient in a bathrobe-and-slippers kind of way, I find that it has forced me to prioritize my time and my business in a new way.
Seven characteristics of successful consultative selling
Distributors need good schmoozing skills Tuscaloosa, AL - One of the most effective sales techniques available to distributors is consultative selling. Consultative selling is a problem-solving approach to [...]
START A CLEANING BUSINESS
READERS’ CHOICE
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason to [...]
Hydrogen Peroxide + Vinegar = A Disinfecting Duo?
An old home remedy might be just the solution you're looking for. With growing awareness of the dangers of manufactured and even naturally-derived cleaning products growing among consumers, [...]
Biofilm: What It Is and How to Get Rid of It
Knowing the common bond between bad breath and pink bathroom “mold” just might help your technicians get better at cleaning bathrooms. What’s slimy and sticky and red all [...]
Can you make a million bucks in the house cleaning business?
7 steps to control costs which affect your gross income potential People enter the residential cleaning business for a variety of reasons. Some to make a little extra income [...]
Top 15 Stories of CBT’s Third Year
Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third [...]
12 Cleaning Upsells for 12 Months
Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2. Pull out your [...]
9 Questions with a Cleaning Business Insurance Expert
What you don't know about business insurance for the cleaning industry could save you a lot of time and money. In the insurance industry, cleaning businesses are a very [...]
3 Ways My Business is Better Today Than a Year Ago
Major change requires checking progress and making adjustments as needed. In Part 1 of our series, we analyzed the profitability challenge my business was facing at the start of [...]
Active versus Passive Time Management for the Cleaning Business Owner
Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.
LEADERSHIP
Joanna Saucier Puts Her Name on the Line – A Model Business and a Person of Distinction!
By David Kiser Joanna Saucier and Rachel Fedora taking over Manitoba! When you put your name on the line everyday, it means something. It certainly seems that [...]
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
Business Plan Preparations – Part II: Marketing Plans
Learn about the importance of Marketing Plans and how they can be used to grow your business throughout the year.
Business Plan Preparations – Part I: The Key Measures
Learn about the Key Measures of your business and their importance in the development of your company.
Ashkin answers the question: Are we cooked?
"A world of worsening food shortages and wildfires … as soon as 2040, a period well within the lifetime of much of the global population."
IEHA launches health care initiative
IEHA, a Division of ISSA, proudly announces a new program initiative geared specifically to cleaning and maintenance professionals in health care facilities.
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MEASURING SUCCESS – KPIs
Minimum Wage increases to impact Canadian cleaning industry
Some of the other more populated Canadian provinces are experiencing wage increases. Ontario, CANADA - In January of 2018, the minimum wage in Ontario, one of Canadas most [...]
Now is a good time to fix mistakes in overtime and minimum wage payments
New PAID program from US Department of Labor gives employers a second chance to get their reporting right. Keeping accurate overtime and minimum wage calculations can be hard to [...]
Knowing the math of hiring and retaining talent in the cleaning industry
There’s a lot of variance in the cost of turnover. Here’s a reality. Half of you hire better than the other half. Some are in the bottom 10%, and [...]
3 Tips about retirement
Insights on how to prepare for retirement especially for business owners Most of us want to eventually stop working. The best way to do that is to plan ahead. [...]
ISSA launches DEAL
Program helps businesses reduce costs and be environmentally responsible Northbrook, IL, USA―April 3, 2017―ISSA, the worldwide cleaning industry association, in partnership with Sustainability Dashboard Tools, LLC, has kicked off [...]
Who and what should dictate cleaning product pricing?
How to avoid a never-ending price war with your competitors The price of your products is a fundamental element of your sales and marketing strategies. Competition is continually fierce [...]
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CLEANING
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason to [...]
5 Tools in the ProTeam Residential Service Kit and How to Use Them
Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the [...]
3 Critical Hardwood Floor Maintenance Tips Your Cleaning Clients Should Know
3 Tips to make sure your client's hardwood floors stay in great shape.
CIRI is holding a symposium in July. So?
“It’s the job of science to separate truth from claim. And it is good science that will transform the cleaning industry from a trade to a profession.”
Can your home be too clean?
NO, it can’t. Why? The definition of “clean” as it relates to your home is “the absence of unwanted matter”1. If there is a desirable benefit to dirt or soil, [...]
The Problem with Indoor Air Quality
When we think about the amount of contaminants inside a home it is little wonder that asthma and allergies are on the rise. There is regular, tracked-in dirt. But there are also microscopic contaminants that make their way indoors on the bottom of our shoes as residues and particulates too small to see with the naked eye. While cleaning businesses can't stop these unwanted guests from entering, we can add value to families that need help keeping this problem contained.
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