LATEST
LATEST
West Sanitation has rebranded as AeroWest International
West Sanitation / West Industries has rebranded as AeroWest International, to kick-start a revamped franchising program and further expand their exciting new product line worldwide.
Leveraging the right technology and platforms for your brands
Virtually every aspect of your company is touched or driven by some innovation that didn’t exist 5 or 10 years ago. I describe below four areas where user-friendly apps can make a big difference in how smoothly your operation runs.
Five reasons the professional cleaning industry needs training videos
In many industries, training videos have become an additional layer of training and instruction. They create a deeper understanding of how to perform specific tasks, and the training they provide appears to have "staying power."
Bed bug hiding places
Bed bugs are commonly associated with beds but these pesky critters can venture beyond your bedrooms and infest your entire home. Even at workplaces, it is difficult to identify where they are coming from.
Compelling reasons not to miss the cleaning convention
Derek Christian and Ernie Hartong sat down today for a Facebook Live to discuss the upcoming ISSA/INTERCLEAN North America 2018 trade show.
ISSA announces 2018 Achievement Award winners
ISSA, the worldwide cleaning industry, will present the following awards to these achievers in the professional cleaning industry during the ISSA Show North America 2018.
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SPONSORED
CBT Product Reviews: Sponge Outlet
CBT’s series of Product Reviews continues this month as Derek Christian examines the melamine sponges from Sponge Outlet. As it turns out, not all manufacturers are the same.
How to promote your cleaning business without a website
You can promote your cleaning business online without a website by using OJAMOVE.com; an ENTIRELY FREE social networking site for cleaning businesses.
Foundations RideAlong, part 2: delegating authority to your staff
Part 2 in our Foundations RideAlong series gives another glimpse into the six months of coaching included in the Foundations of Success program. In this session I discuss with Julie Vincent how to set up a system for delegating various levels of authority to her staff.
Foundations RideAlong, part 1
Julie Vincent and Katie Postema of Coastal Clean in SW Michigan were among 17 cleaning business owners who attended Foundations of Success earlier this year in Charleston, SC. In this Foundations Ride Along segment, we give you a glimpse into the six months of follow up coaching that each Foundations alumnus gets as part of the program.
TECHNOLOGY
How technology has had a positive impact on the cleaning industry
As technology advances, the process of creating this sort of space is almost as therapeutic as obtaining it. Industrial cleaning machines get the work done to a high standard and with such ease, that it can prove to be a delight to behold.
Voting opens for the 2018 ISSA Innovation Award Program
Program recognizes the cleaning industry’s most pioneering products and services ISSA, the worldwide cleaning industry association, has opened voting for the association’s 2018 ISSA Innovation Award Program at [...]
umf Corporation develops Micrillon
umf Corporation has developed Micrillon, the first rechargeable broad-spectrum antimicrobial polymer additive that will have a significant impact on the spread of drug-resistant infections and preventable hospital associated infections (pHAIs), now considered the fourth-leading cause of death in the United States.
Amazon ditches independent contractor model for house cleaning services
Retail giant bucks tech industry trend by hiring employees in pilot program Reports from Bloomberg and Business Insider indicate that Amazon has shifted direction in its latest foray [...]
Potential robotic vacuum cleaner spy
Vulnerability in LG SmartThinQ app leaves homes and offices open to hackers. Consumers who own LG Hom-Bot vacuum cleaners or other smart devices, and also use the LG [...]
The future of the home services industry, part 3
Ahead: a massive change in how services will be delivered to consumers In parts 1 and 2 of The Future of the Home Services Industry, I explained how [...]
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START YOUR CLEANING BUSINESS
7 keys to prioritizing when you work from home
I gave up my office space in favor of working from home. While it’s extremely convenient in a bathrobe-and-slippers kind of way, I find that it has forced me to prioritize my time and my business in a new way.
Seven characteristics of successful consultative selling
Distributors need good schmoozing skills Tuscaloosa, AL - One of the most effective sales techniques available to distributors is consultative selling. Consultative selling is a problem-solving approach to [...]
How to go from grilling to engaging the customer
To make sure the consultative process works, here are some pitfalls distributors should avoid. Tuscaloosa, AL - Consultative selling is one of the most powerful selling techniques jansan [...]
Radical new approach to marketing: tell customers the truth
A conversation with Marcus Sheridan about “They Ask, You Answer,” the content marketing approach that saved his business and catapulted him to search engine royaltyOn April 19-21, 2018, ARCSI will [...]
Michigan based cleaning company jump starts their business in 2018
Julie Vincent and Katie Postema of Coastal Clean on the challenges and adventure that are Foundations of Success Julie Vincent and Katie Postema of Coastal Clean in SW Michigan are [...]
5 interview questions and tips you probably aren’t using and should
Some out of the box questions for job applicants - by Nancy Friedman Sometimes companies hire people because they’re breathing. We all get desperate. And it’s not fair to [...]
START A CLEANING BUSINESS
READERS’ CHOICE
Hydrogen Peroxide + Vinegar = A Disinfecting Duo?
An old home remedy might be just the solution you're looking for. With growing awareness of the dangers of manufactured and even naturally-derived cleaning products growing among consumers, [...]
Biofilm: What It Is and How to Get Rid of It
Knowing the common bond between bad breath and pink bathroom “mold” just might help your technicians get better at cleaning bathrooms. What’s slimy and sticky and red all [...]
Deep Dive: Dealing with Theft
One of the first theft accusations that Maria Dorian, owner of Welcome Home Cleaning Services in Austin, Texas, dealt with was from a very well-known woman with an enormous house. The client was a local, celebrated political figure and had a live-in nanny and full-time gardeners. Her house was always open with multiple workers in it.
Can you make a million bucks in the house cleaning business?
7 steps to control costs which affect your gross income potential People enter the residential cleaning business for a variety of reasons. Some to make a little extra income [...]
Top 15 Stories of CBT’s Third Year
Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third [...]
12 Cleaning Upsells for 12 Months
Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2. Pull out your [...]
9 Questions with a Cleaning Business Insurance Expert
What you don't know about business insurance for the cleaning industry could save you a lot of time and money. In the insurance industry, cleaning businesses are a very [...]
3 Ways My Business is Better Today Than a Year Ago
Major change requires checking progress and making adjustments as needed. In Part 1 of our series, we analyzed the profitability challenge my business was facing at the start of [...]
Active versus Passive Time Management for the Cleaning Business Owner
Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.
LEADERSHIP
Extraordinary speakers at ISSA Show North America 2018
Leading authorities and visionaries to share business insights, illuminate the latest trends. ISSA, the worldwide cleaning industry association, is thrilled to announce this year’s keynote speakers who will [...]
Cleaning for a Reason wins silver in Power of A
ASAE will be engaging in a number of promotional activities throughout the summer and fall to celebrate these meaningful initiatives. ISSA, the worldwide cleaning industry association, is thrilled [...]
Book Review: Leadership and Self-Deception
Liz Trotter on getting out of the box To watch Liz Trotter's review of Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute click the [...]
Gies hired to lead ISSA Foundation expansion
Head of charitable division will work to expand reach and better achieve mission Northbrook, IL, USA—April 9, 2018—ISSA, the worldwide cleaning industry association, is pleased to announce the appointment [...]
Derek Christian and Alonzo Adams on becoming a better CEO
Time is running out to register for the 2018 ISSA Leadership Summit Becoming a Better CEO On April 19-21, 2018, ARCSI will host the 2018 ISSA Leadership Summit in [...]
ISSA Hygieia Network Council appoints Georgia-Pacific Professional’s Kim Price as new member
The ISSA Hygieia Network (IHN) has announced today the appointment of Kim Price to the ISSA Hygieia Network Council.
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MEASURING SUCCESS – KPIs
Minimum Wage increases to impact Canadian cleaning industry
Some of the other more populated Canadian provinces are experiencing wage increases. Ontario, CANADA - In January of 2018, the minimum wage in Ontario, one of Canadas most [...]
Now is a good time to fix mistakes in overtime and minimum wage payments
New PAID program from US Department of Labor gives employers a second chance to get their reporting right. Keeping accurate overtime and minimum wage calculations can be hard to [...]
Knowing the math of hiring and retaining talent in the cleaning industry
There’s a lot of variance in the cost of turnover. Here’s a reality. Half of you hire better than the other half. Some are in the bottom 10%, and [...]
3 Tips about retirement
Insights on how to prepare for retirement especially for business owners Most of us want to eventually stop working. The best way to do that is to plan ahead. [...]
ISSA launches DEAL
Program helps businesses reduce costs and be environmentally responsible Northbrook, IL, USA―April 3, 2017―ISSA, the worldwide cleaning industry association, in partnership with Sustainability Dashboard Tools, LLC, has kicked off [...]
Who and what should dictate cleaning product pricing?
How to avoid a never-ending price war with your competitors The price of your products is a fundamental element of your sales and marketing strategies. Competition is continually fierce [...]
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CLEANING
Eight tips on how to effectively spray buff a floor
Somewhat a lost art, spray buffing has now resurfaced not only as a key to stretching floor refinishing cycles, but also at removing heel marks, stains, spills, and leaving floors with a high-gloss shine.
Summer cleaning tips
Practical pointers for your cleaning customers during the long, hot, humid days of summer A neighbor of mine came back from a 10-day vacation to discover she had [...]
How to control pet hair
Here's a useful infographic on how to control pet hair. Whether your beloved dog or cat has short hair or long hair, shedding on furniture, floors, and clothing can be annoying, embarrassing, and disgusting.
Is your cleaning service really green?
In a new blog post on Castle Keepers House Cleaning, Janice Stewart asks the question, "What is green cleaning?" Her answer gives consumers insight into what it takes for a company to create an authentic green cleaning process. Stewart examines environmentally preferable products, third-party certifications, green equipment, and more.
Better decisions from better air
Researchers enrolled 24 “knowledge workers,” people who were corporate managers, architects, and designers. The workers spent six days in a controlled work environment, working from 9 am to 5 pm each day.
How do you clean for a cancer patient?
Cleaning for a cancer patient is especially important because their immune system is suppressed. We should clean for health first and appearance second. How do you clean for [...]
