Articles by:  Tom Stewart

Tom Stewart is a CEO and industry thought leader focused on scaling residential cleaning businesses through strategy, systems, and leadership development, translating complex concepts into actionable frameworks. With his wife Janice Stewart, he co-owns Castle Keepers, the first company to achieve CIMS certification. Tom is the founder and CEO of MaidCentral Software, the leading business management platform for professional home cleaning companies in North America, and the founding editor and publisher of Cleaning Business Today. Learn more at TomStewart.com.

The Three Stakeholders Every Cleaning Owner Balances

Employees, customers, and the business itself: cleaning companies only thrive when all three win together. Here’s the framework — and why rising costs make it urgent now.

What the Data Says: Cleaning Business Benchmarks from the Professional Cleaning Index

Stop setting goals by gut feel. The Professional Cleaning Index benchmarks six core KPIs by company size — so you can see exactly where your cleaning business stands and where to focus next.

Inflation Is Lower. Prices Aren’t. What That Means for Your Cleaning Business

Why cleaning businesses that skip price adjustments are quietly losing ground, and how to fix it before it’s too late.

K-Shaped Economy: What It Means for Cleaning Companies

A K-shaped economy means your customers — and your staff — aren’t all experiencing the same economy. Here’s how to read it, and what to do about it inside your business.

Protecting Your Cleaning Business from a Recession

You don’t need to predict a recession to prepare for one. Here’s what the current economy means for your cleaning business — and why you should act now, either way.

How to Hire and Retain Great Employees with Tips from Mel Kleiman

In the cleaning industry, you need to inspire confidence in your customers that the cleaners you send to their homes will be trustworthy and hardworking.

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How To Love Your Cleaning Business

As a house cleaning company owner, have you ever asked yourself the question, “Why do I do this?”  I know we’ve all asked that question on a difficult day. On a good day, making money will be on the list […]

Sbm 12 14 2020

Training Your Cleaning Professionals

This episode of Smart Business Moves brings on Sharon Tinberg to talk about her methods of training cleaning professionals.

Sbm 11 09 2020

How To Run A Cleaning Business Remotely

This week on Smart Business Moves Chris Schwab joins Tom and Liz to bring his expertise in running a business remotely.

Sbm 11 03 2020

Tell It Like It Is Tuesday With Mark Baker

Mark Baker, Founder, and CEO of  Motivated Maids comes on to Smart Business Moves to speak his mind about the industry. In this great episode, Mark and Liz get into it about turnover rates of the industry, outsourcing. and more. […]

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