Tom Stewart
Tom Stewart is a CEO and industry thought leader focused on scaling residential cleaning businesses through strategy, systems, and leadership development, translating complex concepts into actionable frameworks. With his wife Janice Stewart, he co-owns Castle Keepers, the first company to achieve CIMS certification. Tom is the founder and CEO of MaidCentral Software, the leading business management platform for professional home cleaning companies in North America, and the founding editor and publisher of Cleaning Business Today. Learn more at TomStewart.com.
Revenue Per Technician Per Day: The Green KPI That Quietly Grows Your Margins
Revenue per technician per day is the green KPI that quietly grows your margins. Learn the benchmark range and five proven levers to drive this number higher.
How To Love Your Cleaning Business
As a house cleaning company owner, have you ever asked yourself the question, “Why do I do this?” I know we’ve all asked that question on a difficult day. On a good day, making money will be on the list […]
Leveraging the right technology and platforms for your brands
Virtually every aspect of your company is touched or driven by some innovation that didn’t exist 5 or 10 years ago. I describe below four areas where user-friendly apps can make a big difference in how smoothly your operation runs.
Managing the risks of the Hurricane Harvey clean-up
IICRC Master Technician Bruce Vance with useful tips for cleaning business owners in the aftermath of Harvey's destruction House cleaning businesses whose service areas have been impacted by hurricane Harvey will face many challenges in the days ahead. There are […]
An interview with Nina Fenwick of Raleigh Cleaning Company
How the Foundations of Success program paid for itself "tenfold" This week I sat down for a talk with Nina Fenwick of Raleigh Cleaning Company. Nina is among dozens of cleaning business owners who have visited Charleston, SC for an […]
An interview with Ben Ferris of Rain City Maids
How Foundations of Success is jump starting Seattle's premier cleaning service I recently had an opportunity to sit down for a talk with Ben Ferris of Rain City Maids. Last March, Ben joined a group of business owners in Charleston, […]
Liliane Lima: Why I keep coming back to Foundations of Success
A community of cleaning business owners facing 21st century challenges together head-onThe Bottom Line: Results Foundations of Success is more than a business course. It's more than a week-long series of intense seminars. It's an ongoing, collaborative learning experience—a community […]
Announcing Foundations of Success 8
A week in a beachfront mansion can jumpstart your business for 2017.Over 70 cleaning business owners have transformed their companies through Foundations of Success, the most comprehensive program of its kind. Now we are announcing our 8th Foundations class and […]
Employee Life Cycle part 4 - The invitation to interview
The big secret to eliminating no-shows to interviews Okay, so now we have a list of people who have passed the first line of screening, the online form. Now we want to get them to an interview. At this point […]
Employee Life Cycle part 3 - Screening Applicants
Keep this stage of the recruiting process quick and easy for both the applicant and the employer.OK so you took my advice in the last two columns and you made it easy to apply, used all the strategies from the […]
