Operations
The Skip Rate KPI: It's About a Lot More Than Lost Revenue
Your skip rate KPI isn’t just lost revenue. See why a low skip rate protects routes, retention, and reputation — plus the benchmarks and fixes that work.
The 5 Pillars of Culture
Creating a thriving and cohesive work culture is essential for any organization's success. An effective work culture fosters employee engagement, satisfaction, and productivity while promoting teamwork and innovation. To achieve this, companies often rely on the foundation of the "Five […]
Part 1: Green Cleaning - It's Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios include businesses that mix their own natural cleaning products (with or […]
Winter Weather Tips for House Cleaning Businesses – Part II
How to keep your people safe in winter weather.
Winter Weather Tips for House Cleaning Businesses - Part I
How to handle your scheduling headaches during winter weather.
10 ways distributors can promote worker safety
AFFLINK, a leading sales and marketing organization, with more than 300 members throughout the U.S., offers the following “Ten Ways Administrators can Promote Worker Safety” at distribution locations.
Advice for cleaning businesses going through Hurricane Harvey
An interview with Ellen Folks of Guarantee GirlsThis week cleaning professionals around the country began rallying around our friends in Texas as they face the ongoing disaster of Hurricane Harvey. As flooding continues in eastern Texas and western Louisiana, some […]
Four things to look for when selecting a high-performance floor pad
Selecting a quality, high-performance pad can make your floorcare job easier, faster, far less labor intensive, and more profitable Toledo, OH - You always need the right tools for the cleaning job at hand, and one tool that is often […]
Who and what should dictate cleaning product pricing?
How to avoid a never-ending price war with your competitors The price of your products is a fundamental element of your sales and marketing strategies. Competition is continually fierce in the cleaning industry and the costs of your goods – […]
Checklist for successful managing
5 ways to gauge how effectively you’re managing your cleaning business There are literally thousands of successful janitorial companies. But not everyone has a successful business. Many people struggle on a day-to-day basis, and there are business owners who think […]





















