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So far CBT Admin has created 46 blog entries.

ISSA Show Floor Preview

The ISSA show is coming starting November 18th in Las Vegas.  We have covered all of the great education at the ISSA show in previous articles but another reason to go to the show is the huge trade show floor with hundreds of vendors providing nearly everything you can imagine for your cleaning company.   In [...]

The Digital Consumer: How Residential Cleaners Can Reach Them

Marcus is a highly sought-after international keynote speaker known for his unique ability to excite, engage, and motivate audiences. In 2017, Forbes named Marcus one of 20 “Speakers You Don’t Want to Miss.” He has been dubbed a “Web Marketing Guru” by the New York Times and featured in Inc., The Globe and Mail, [...]

I fired 13 cleaners at once, and why I am glad I did

By most people’s measure, I run a successful cleaning business, All Star Cleaning Services. In a service area with a 250k population we do right around 2.5 million in revenue, with 750 recurring customers and 45 employees. Just because I have found success doesn’t mean I don’t fail though – often and sometimes spectacularly! [...]

By |2019-11-03T18:30:01-05:00November 3rd, 2019|CBOs in the News, Latest Articles, Profiles in Success|

How to Hire and Retain Great Part-Time Workers

Hard-working frontline employees, many of them part-timers, can make or break companies in the service industry. Franchises like those in the building services contracting industry report that it is tough to find great part-time workers and even tougher to keep them. Industry statistics are telling: The building services contracting (BSC) industry averages a turnover rate [...]

5 Tools in the ProTeam Residential Service Kit and How to Use Them

Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the five tools in the kit and how to use them to your greatest advantage.   https://www.youtube.com/watch?v=8f6Bt8fBGtg Dust Brush Remove dust from blinds, lampshades and [...]

Cleaning Industry Benchmarks – Foundations 10

Free Download - House Cleaning Industry Benchmarks It is important for any house cleaning company to have a general understanding of industry benchmarks.   More important, cleaning business owners should understand how their business stacks up to these benchmarks.  Most important is knowing how to use these numbers to improve the performance of your [...]

By |2019-04-03T15:19:08-05:00February 18th, 2019|Latest Articles|

Set Clear Expectations For Happy Customers

You can deliver what you think is great service and still have unhappy customers if you are giving them something other than what they are expecting.

By |2019-01-24T17:52:41-05:00January 24th, 2019|Customer Service, Latest Articles|
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