<p>In HR, you'll information and resources that will help you make sound decisions about managing your staff.</p>

How to Hire and Retain Great Part-Time Workers

Hard-working frontline employees, many of them part-timers, can make or break companies in the service industry. Franchises like those in the building services contracting industry report that it is tough to find great part-time workers and even tougher to keep them. Industry statistics are telling: The building services contracting (BSC) industry averages a turnover rate [...]

Part 3: Green Cleaning – Engaging Employees

Probably every residential cleaning service has a few cleaning technicians that are packing “heat” – in this case contraband super-cleaners like bleach – beneath the passenger seat, just for special occasions. So it stands to follow that changing up your entire chemistry, especially to green products, will not be without a few relapses. The [...]

There’s a right way to do everything

House Cleaning Technician certification through IICRC is the right way to set yourself up for success. Next class: April 5-6, 2019. There is a right way to do everything. And the IICRC aims to determine what that is and document, teach, test and certify professional technicians in a variety of fields supporting home and [...]

ISSA announces 2019 CMI schedule

ISSA offers education, training, and certifications under its Cleaning Management Institute (CMI) brand, carefully curated for cleaning industry professionals.

IEHA launches health care initiative

IEHA, a Division of ISSA, proudly announces a new program initiative geared specifically to cleaning and maintenance professionals in health care facilities.

By |2018-10-19T13:58:09-05:00September 28th, 2018|Leadership, Press Release, Staff Management|

When in doubt, use emotional intelligence

In the cleaning industry we can find several instances where emotional intelligence can make or break a moment. Emotional intelligence is a growing phenomenon in today’s culture. It has the power to bring relationships closer, repair broken alliances, clarify conflicts, and create more self-awareness. As we work with clients, coworkers, and interact with our [...]

By |2018-08-12T14:59:30-05:00July 10th, 2017|Leadership, Leadership Habits, Staff Management|

WAXIE Sanitary Supply recognized for commitment to promoting gender equality

San Diego company receives special award at ISSA Hygieia Network’s 2016 award ceremony CHICAGO, IL – A special award was presented at the ISSA Hygieia Network 2016 Awards Ceremony to Charles Wax and Jeff Roberts of WAXIE Sanitary Supply, for WAXIE’s commitment to promoting gender equality in the Jan/San industry. The ISSA Hygieia Network [...]

By |2018-08-12T15:00:29-05:00November 29th, 2016|Employee Training, Motivation, Promotion, Leadership, Staff Management|

Hotel cleaners receive $1.9M payout

Aussie company hit with massive payout judgement The United States is not the only place dealing with controversy about the status of employees vs independent contractors. Oaks Hotels and Resorts, an Australian hotel chain has been ordered to pay almost $2Million to 1500 cleaners, after improperly classifying them as independent contractors. Source: skynews.com

By |2016-11-29T20:33:50-05:00November 29th, 2016|Hotel/Housekeeping, News, Staff Management|

Holiday tipping hassles and how to avoid them

8 factors that could turn your clients' generosity into an employee squabbleThe holidays are here, which means all kinds of challenges for a cleaning service owner.  One that always seems to come up every year is holiday tips. It is important that you lay out a process now for how you are going to handle [...]

By |2016-11-29T19:38:32-05:00November 29th, 2016|Staff Management, Start Your Cleaning Business|
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