Staff Management
In HR, you’ll information and resources that will help you make sound decisions about managing your staff.
ISSA Expands Workforce Development with Registered Cleaning Technician Apprenticeship Program
ISSA expands its Registered Apprenticeship Program to address labor shortages, improve training, and build a stronger workforce in the cleaning industry.
How to Reduce Technician Turnover
Technician turnover quietly drains cleaning-company profit. Learn how to calculate it, what a healthy rate looks like, and proven ways to reduce technician turnover.
Absentee Rate: The Core KPI That's Quietly Eating Your Cleaning Margins
Your cleaning company’s absentee rate quietly drains revenue and morale. Learn how to calculate it, the under-7% goal, and proven ways to bring it down.
Overtime Rule Reversal: What It Means for Residential Cleaning Businesses
In a recent legal shake-up, a federal judge in Texas has vacated the U.S. Department of Labor's (DOL) updated overtime rule for 2024, restoring the salary threshold for overtime eligibility to $35,568. This decision has direct implications for residential cleaning […]
FTC Announces Rule Aimed At Banning Non-compete Agreements
Non-compete agreements have long been a staple in the cleaning industry. Preventing employees from exiting to establish competing businesses or to join rival companies helps to secure both clientele and trade secrets. On Tuesday, April 23rd 2024, the Federal Trade […]
New Rule for Independent Contractors to Start Next Week
For owners of residential cleaning companies who utilize 1099 independent contractors, staying informed about the regulatory landscape is crucial. The regulations determining independent contractor status have evolved over time, as highlighted by this 2015 article. The latest update comes with […]
The Art of Retaining Home Cleaning Talent
In the heart of the cleaning industry, there’s a familiar narrative: a company's ongoing struggle to recruit and retain the best talent for the long haul. Everyone in the home services industry can relate to how hard it is to […]
How to Hire and Retain Great Part-Time Workers
Hard-working frontline employees, many of them part-timers, can make or break companies in the service industry. Franchises like those in the building services contracting industry report that it is tough to find great part-time workers and even tougher to keep […]
Part 3: Green Cleaning - Engaging Employees
Probably every residential cleaning service has a few cleaning technicians that are packing “heat” – in this case contraband super-cleaners like bleach – beneath the passenger seat, just for special occasions. So it stands to follow that changing up your […]
There's a right way to do everything
House Cleaning Technician certification through IICRC is the right way to set yourself up for success. Next class: April 5-6, 2019. There is a right way to do everything. And the IICRC aims to determine what that is and document, […]
