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 LATEST ARTICLES


Read any good (disinfectant) labels lately?

Read any good (disinfectant) labels lately?

Cleaning pros should know what the following terms mean when reading the label on a disinfectant.

ISSA, ARCSI members to vote on merger

The ARCSI Board of Directors has unanimously approved a resolution to merge with ISSA, subject to membership approval.

ISSA offers third-party training center verification

"CITS Training Center Verification is the final piece that ties together the entire training package that our members offer their customers and employees."

Residential cleaning companies recognize best and brightest in the industry

Professional Image Awards to be celebrated at annual Cleaning Convention in Chicago this October

ISSA Hygieia Network to host upcoming events at 2016 ISSA INTERCLEAN NORTH AMERICA

Networking Secrets of Successful Women and Hygieia Network Awards Ceremony on tap for Chicago trade show

 

 SPONSORED ARTICLES


How to deal with accusations of theft, part 1

How to deal with accusations of theft, part 1

When dealing with the client, your employees, and the police, it's important to have a process ready.

2 ways to raise your rates

Raising prices can seem like it will cost you clients, but it can be the secret to growing your business.

Raise your rates now!

It goes back to a fundamental rule of economics, the law of supply and demand.

Have you ever heard of a TAT apology?

Check out how we turned this very upset client into a referral machine.

How to sell services to the new urban consumer

Serving these consumers is a big opportunity, but requires you to think through their needs & your business model.

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 READERS' CHOICE


Top 15 Stories of CBT’s Third Year

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

Active versus Passive Time Management for the Cleaning Business Owner

Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.

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 START YOUR CLEANING BUSINESS


Let's get this money!

Let's get this money!

You have to focus and eliminate unnecessary distractions.

Customer types and how to make them all happy

This year, Derek and I may have the presentation that makes it all click for you.

What’s the best way to pay your employees?

The pros and cons of hourly vs commission, plus compensation plans in between

The BIG SECRET to hiring the right first employee

6 steps to make hiring easier and less scary

Morning-After Maids finds niche market in post-party chaos

Innovative cleaning business charges by number of guests

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  TECHNOLOGY


JustMop sweeps into the middle east

JustMop sweeps into the middle east

Online marketplace created by former Rocket Internet employees

All Set cleaning app backed by Liberty Mutual

Insurance giant and others fund on-demand home services startup to the tune of $14.5 million

Angie’s List brings the hammer down on non-advertisers

Additional changes to angieslist.com will fundamentally alter your relationship with the company.

Handy insider decries loss of client-customer interaction

Former contractor shines light on the underbelly of the “sharing community”

How the changes to Angie’s List will affect your cleaning business

Tech giant to introduce 3 levels of membership and a significant change in how ads will display

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 LEADERSHIP


The ultimate networking event

The ultimate networking event

Convention veterans who attend year after year say they can’t afford not to attend.

ISSA elects new 2017 board members

Worldwide cleaning industry association announces names of those elected to serve on board of directors

Ford Warriors in Pink and Cleaning For A Reason are working together.

Program will provide free house cleaning to 500 women.

ISSA announces 2016 ISSA/INTERCLEAN keynote speakers

Speakers promise to deliver unique business insights, inspiration, and entertainment.

How my dad taught me to be a leader - by Derek Christian

While I look up to him for his success, I am even more proud of how he did it.

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  MEASURING SUCCESS-KPIs


Can you make a million bucks in the house cleaning business?

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients.

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  EVENTS


 CLEANING


Fast-acting tips for at-home pet accidents

Fast-acting tips for at-home pet accidents

While only a professional cleaning can achieve optimum results, there are a number of steps homeowners can take.

3 golden rules for common BBQ summer party stains

3 golden rules for common BBQ summer party stains

As Labor Day approaches, remember that not all stains are created equal.

Packaged Facts: The sweet "smell" of success for green household cleaners

Packaged Facts: The sweet "smell" of success for green household cleaners

It has now become common for green cleaner marketers to offer products in numerous scents.

Advanced Diamond Technologies’ new Diamonox® ozone technology revolutionizes ozone-based disinfection

Advanced Diamond Technologies’ new Diamonox® ozone technology revolutionizes ozone-based disinfection

ADT launches new Diamonox webpage to coincide with new product introduction

ISSA tailors educational lineup to BSCs’ needs

ISSA tailors educational lineup to BSCs’ needs

Program at 2016 ISSA Convention in Chicago to keep attendees on cutting edge of marketplace

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