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 LATEST ARTICLES


How my dad taught me to be a leader

How my dad taught me to be a leader

While I look up to him for his success, I am even more proud of how he did it.

Handy insider decries loss of client-customer interaction

Former contractor shines light on the underbelly of the “sharing community”

CleanCore partnering with Healthy Schools Campaign’s Green Clean Schools Program

CleanCore and HSC will work together to establish a vibrant network of school facility managers.

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

ISSA expands seminar program for in-house service providers

New opportunities in education and training at upcoming convention

 

 SPONSORED ARTICLES


An attendance policy that actually works!

An attendance policy that actually works!

Get a handle on call-outs with a policy that's simple, fair & effective.

3 ways to keep your employees healthier and happier in hot weather

Beat the heat with this “summer heat employee manual”

Guerrilla Marketing: How to rake in leads at summer events

Quick, inexpensive guerrilla marketing tactics for your cleaning business

How to keep clients on the schedule during summer vacations

Avoid those pesky summer skips, cancels, and reschedules with these 3 easy tips.

Let's celebrate negative feedback!

How to turn complaints into opportunities

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 READERS' CHOICE


Top 15 Stories of CBT’s Third Year

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

Active versus Passive Time Management for the Cleaning Business Owner

Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.

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 START YOUR CLEANING BUSINESS


The BIG SECRET to hiring the right first employee

The BIG SECRET to hiring the right first employee

6 steps to make hiring easier and less scary

Morning-After Maids finds niche market in post-party chaos

Innovative cleaning business charges by number of guests

How to start a cleaning business for under $500

7 key purchases for starting your own residential cleaning business

The top 3 online platforms for cleaning companies to recruit employees

Finding quality people requires an online marketing plan that leverages effective recruiting tools.

Protecting your business from employment lawsuits

Insurance that protects a business from claims made by job applicants, current employees, and former employees.

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  TECHNOLOGY


How the changes to Angie’s List will affect your cleaning business

How the changes to Angie’s List will affect your cleaning business

Tech giant to introduce 3 levels of membership and a significant change in how ads will display

Finnish cleaning startup Freska buys Norway’s Wipe

European on-demand cleaning companies continue to consolidate

"Ethically Dubious" practices spelled out in writer's critique of Handy

Road to success for tech startup allegedly littered with greed, deception, racism

How to go paperless with your field technicians

6 decisions, 3 free apps, and 1 critical purchase that will save you money and make your transition to mobile devices smooth

The new cord-cutters: executives ditch landlines for internet telephony

Requiring zero infrastructure, Voice over Internet Protocol, or VoIP, takes advantage of cloud technology to be highly flexible and quickly scalable in addition to more economical.

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 LEADERSHIP


New urban housing includes professional maid service

New urban housing includes professional maid service

Ollie micro-apartments target renters with “all-inclusive living experience”

New York Yankees recognize Cleaning For A Reason as an Organization of Hope

Cleaning charity shines during Yankees HOPE Week

EPA names ISSA Safer Choice Partner of the Year

Association wins honor for 2nd straight year

IEHA announces 2017 education and leadership cruise

Event offers cleaning professionals an opportunity to network and learn during a week on the high seas.

City of Austin a green leader among municipal governments

City of Austin custodial services is first government program to be awarded Green Seal certification.

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  MEASURING SUCCESS-KPIs


Licensure and government grades to enhance maid agency regulation

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients.

3 Ways to Boost Your Bottom Line Without New Clients

Don’t get stuck selling only your lowest-profit services; here are three ways to make more money without gaining any new clients.

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  EVENTS


 CLEANING


RedDot Brands wins Green Seal certification

RedDot Brands wins Green Seal certification

Three paper product lines certified to be environmentally preferable

The BIG SECRET to hiring the right first employee

The BIG SECRET to hiring the right first employee

6 steps to make hiring easier and less scary

Custodian graduates from the college he cleaned

Custodian graduates from the college he cleaned

Boston man bounces back from recession setbacks to earn engineering degree

NSA offers ways to reduce cleaning costs for contractors and managers

NSA offers ways to reduce cleaning costs for contractors and managers

Ways that cleaning contractors and building managers can help reduce their cleaning supply costs

Program targets energy waste in commercial buildings

Program targets energy waste in commercial buildings

Green Janitor Education Program calls on service workers to help reduce greenhouse emissions.

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