LATEST
LATEST
Elevate Your Cleaning Business: Strategic Leadership – It Doesn’t Happen by Accident!
Greetings to all the visionary owners and managers of cleaning companies! Today, I am thrilled to share with you the incredible value of joining me for a presentation on [...]
ISSA Show Sneak Peek: Boundaries for Business Owners
As a small business owner, especially as a solopreneur or an owner/operator, it is easy to feel pressure to be on 24/7. On the phone, on social media, chatting [...]
The 5 Pillars of Culture
Creating a thriving and cohesive work culture is essential for any organization's success. An effective work culture fosters employee engagement, satisfaction, and productivity while promoting teamwork and innovation. To [...]
5 Tips to Improve Customer Experience and Boost Revenue in Your Cleaning Business
Customer experience is vital for the growth and success of any service-based business. Satisfied customers become loyal customers and brand ambassadors, offering consistent referrals to your business. It's essential for [...]
5 Types of Cleaning Packages You Can Offer To Commercial Establishments
Maintaining a clean and healthy environment is crucial for any commercial establishment, be it an office building, a hotel, or a restaurant. It not only creates a good impression [...]
Notes on The Surfaces Show
I’m just back from the Surfaces show in Las Vegas, where 700 plus vendors of carpet, stone, wood, vinyl and anything else that makes up the floors, counters etc. [...]
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SPONSORED
4 Ways You Can Use Reputation Marketing to Grow Your Cleaning Business
It’s no secret that the cleaning industry is quite a competitive business environment. As a business owner, it’s crucial that you find a way to differentiate your business in [...]
Town & Country Stays on the Front Edge of Cleaning Homes with ProTeam
Town & Country Cleaning Services has been an industry leader in the Chapel Hill area for 29 years. Jon Lorbacher, Operations Manager for the last three years, believes strongly [...]
ProTeam Backpack Vacuum
Spring Cleaning with a ProTeam Backpack Vacuum It is already Spring, and homeowners – who have been spending a lot of time in their homes this year – are ready [...]
5 Tools in the ProTeam Residential Service Kit and How to Use Them
Designed for the commercial user cleaning residential areas, the ProTeam® Residential Cleaning Service Tool Kit has five tools to meet many cleaning challenges. Here, we’ll take a look at the [...]
TECHNOLOGY
Two-way radios: A tool to improve custodial team communication
A great and simple tool for commercial cleaning teams to improve their communication is two-way radios. Two-way radios create instant and clear communication that allows cleaning teams to work [...]
True Freedom is Found in Good Systems
2 years ago, I quit. I had a thriving 2.5 million dollar cleaning service I had been building since 2006, and I walked away, just like that. November 12th, 2019 [...]
4 Ways You Can Use Reputation Marketing to Grow Your Cleaning Business
It’s no secret that the cleaning industry is quite a competitive business environment. As a business owner, it’s crucial that you find a way to differentiate your business in [...]
Jobber announces a grant to help small service businesses
Jobber, the leading provider of home service management software, today unveiled Boost by Jobber, a grant program to further support the hard-working entrepreneurs within the home services sector. Aspiring [...]
Squeaky Clean: Top Tips For Marketing Your Cleaning Business On Instagram
Are you on Instagram? This photo-sharing social media platform, with its streamlined UX and super mobile-optimised design has been gradually creeping up on Facebook and Twitter as the dominant [...]
7 ways to increase revenue from cleaning services via text
Every business has three main goals to achieve an increase in revenue. You don’t want to be on the same spot, rather, keep growing your business to increase in revenue. [...]
START YOUR CLEANING BUSINESS
Jobber announces a grant to help small service businesses
Jobber, the leading provider of home service management software, today unveiled Boost by Jobber, a grant program to further support the hard-working entrepreneurs within the home services sector. Aspiring [...]
How To Start A Cleaning Business
If 2020 has taught us anything, it's to be prepared to start over or try something new. With many industries downsizing due to extensive economic pressure during the global [...]
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
Part 2: Green Cleaning – Educating Customers
The authenticity of your green cleaning program depends on two things – the completeness of your green protocol and how you talk about it. The former is addressed in [...]
Part 3: Green Cleaning – Engaging Employees
Probably every residential cleaning service has a few cleaning technicians that are packing “heat” – in this case contraband super-cleaners like bleach – beneath the passenger seat, just for [...]
Part 4 – Green Cleaning Service Delivery
At the heart of the decisions about your green cleaning protocols is really who you want to be as a company (see Part 1). “For me, the criteria had [...]
READERS’ CHOICE
ISSA Show Floor Preview
The ISSA show is coming starting November 18th in Las Vegas. We have covered all of the great education at the ISSA show in previous articles but another reason [...]
Hydrogen Peroxide + Vinegar = A Disinfecting Duo?
An old home remedy might be just the solution you're looking for. With growing awareness of the dangers of manufactured and even naturally-derived cleaning products growing among consumers, [...]
Biofilm: What It Is and How to Get Rid of It
Knowing the common bond between bad breath and pink bathroom “mold” just might help your technicians get better at cleaning bathrooms. What’s slimy and sticky and red all [...]
How Much is My Cleaning Company Worth?
I have been coaching for a very long time and one of the most common questions I get is how much can I sell my cleaning service for? There are [...]
Can you make a million bucks in the house cleaning business?
7 steps to control costs which affect your gross income potential People enter the residential cleaning business for a variety of reasons. Some to make a little extra income [...]
Top 15 Stories of CBT’s Third Year
Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third [...]
12 Cleaning Upsells for 12 Months
Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2. Pull out your [...]
9 Questions with a Cleaning Business Insurance Expert
What you don't know about business insurance for the cleaning industry could save you a lot of time and money. In the insurance industry, cleaning businesses are a very [...]
3 Ways My Business is Better Today Than a Year Ago
Major change requires checking progress and making adjustments as needed. In Part 1 of our series, we analyzed the profitability challenge my business was facing at the start of [...]
LEADERSHIP
Elevate Your Cleaning Business: Strategic Leadership – It Doesn’t Happen by Accident!
Greetings to all the visionary owners and managers of cleaning companies! Today, I am thrilled to share with you the incredible value of joining me for a presentation on [...]
ISSA Show Sneak Peek: Boundaries for Business Owners
As a small business owner, especially as a solopreneur or an owner/operator, it is easy to feel pressure to be on 24/7. On the phone, on social media, chatting [...]
How To Love Your Cleaning Business
As a house cleaning company owner, have you ever asked yourself the question, “Why do I do this?” I know we’ve all asked that question on a difficult day. [...]
Grass Roots Effort to Fix Flawed Paycheck Protection Plan
Joe Walsh, Founder and President of Green Clean Maine, is leading a grass roots effort improve the Paycheck Protection Program.
Joanna Saucier Puts Her Name on the Line – A Model Business and a Person of Distinction!
By David Kiser Joanna Saucier and Rachel Fedora taking over Manitoba! When you put your name on the line everyday, it means something. It certainly seems that [...]
Part 1: Green Cleaning – It’s Your Business
Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios [...]
MEASURING SUCCESS – KPIs
Your Quarterly Snapshot: How is Your Cleaning Business Doing?
If you registered for the ISSA 2020 Virtual Show, you might have been a little overwhelmed by the sheer number of talks and presentations. I know I was. I [...]
Minimum Wage increases to impact Canadian cleaning industry
Some of the other more populated Canadian provinces are experiencing wage increases. Ontario, CANADA - In January of 2018, the minimum wage in Ontario, one of Canadas most [...]
Now is a good time to fix mistakes in overtime and minimum wage payments
New PAID program from US Department of Labor gives employers a second chance to get their reporting right. Keeping accurate overtime and minimum wage calculations can be hard to [...]
Knowing the math of hiring and retaining talent in the cleaning industry
There’s a lot of variance in the cost of turnover. Here’s a reality. Half of you hire better than the other half. Some are in the bottom 10%, and [...]
3 Tips about retirement
Insights on how to prepare for retirement especially for business owners Most of us want to eventually stop working. The best way to do that is to plan ahead. [...]
ISSA launches DEAL
Program helps businesses reduce costs and be environmentally responsible Northbrook, IL, USA―April 3, 2017―ISSA, the worldwide cleaning industry association, in partnership with Sustainability Dashboard Tools, LLC, has kicked off [...]
CLEANING
How To Ensure Air Quality While Cleaning A Customer’s Home
Cleaning companies do a lot to keep a house clean. They cope with the stench from the kitchen or the bathroom while washing up a home. The air can [...]
How Much is My Cleaning Company Worth?
I have been coaching for a very long time and one of the most common questions I get is how much can I sell my cleaning service for? There are [...]
Green Cleaning: 4 Tips For Eco-Friendly Cleaning Services
As concerns for the environment grew, businesses, too, have joined the sustainability movement. In a 2020 study done by Xerox, businesses in the US that have adopted a ‘green’ program [...]
3 Ways Commercial Cleaning Products May Affect Your Health
The use of cleaning products is essential in keeping a space sanitized and free from bacteria or viruses that may affect people’s health. Nowadays, many people prioritize keeping their area [...]
How Can Mold Removal Companies Help With Bio-Hazard Cleanup
Your business evolves around social responsibility, health, and environment preservation. One aspect you take part in is bio-hazard disposal. Bio-hazards must be disposed of properly, such as human blood [...]
Sanitization vs. Disinfection
If you registered for the ISSA 2020 Virtual Show, you might have been a little overwhelmed by the sheer number of talks and presentations. I know I was. I [...]
