<p>In HR, you'll information and resources that will help you make sound decisions about managing your staff.</p>

Can Small and Large Service Businesses Provide an On-demand "Feel" with Employees?

Explore this challenge and more at the ARCSI Workforce Innovation Summit and ISSA Trade Show.In the services industry at large – cleaning is just one type of service – every business owner is simultaneously managing two significant “inputs”: clients and technicians. And based on the association discussions and various mastermind groups, service-based small businesses are [...]

NY Cleaners Unionize and Get Fired

150 subcontracting office cleaners lost their contract after starting to organize with a workers union.After nearly 150 contract office cleaners with Commercial Business Maintenance applied for membership with the Service Employees International Union, CBM terminated its contracts for the cleaners. The cleaners applied for union membership to secure a living wage; they had been making [...]

By |2015-08-26T22:37:14-05:00August 26th, 2015|News, Staff Management|

Sotheby's Cleaning Contractors Suspended after Protesting for Sick Pay

London cleaners banned from working after participating in demonstrationFour Sotheby's cleaning contractors were suspended, though not fired, after participating in a lawful demonstration at the auction house. The demonstration was intended to raise awareness for contractual sick-pay terms. Read more.

By |2015-08-12T16:57:16-05:00August 12th, 2015|CBOs in the News, News, Staff Management|

Commercial Cleaning Franchise Owned and Operated by All Hearing-Impaired Technicians

Coverall franchise owner Alex Trukhin builds his business with all deaf employees – using email, video phone, texting and sign language.For 12 years, Alex Trukhin has been operating his commercial cleaning company Tru-Globe, LLC with a unique challenge. He and his employees are all deaf. The Coverall franchisee uses email, video phone, sign language and texting [...]

By |2015-08-12T14:59:05-05:00August 12th, 2015|Office Cleaning, Operations, Staff Management|

Identifying the Complainers In Your Cleaning Company

According to five different contract cleaners, the following are the six types of complainers most commonly encountered.Charlotte, NC - After a few years in the contract cleaning business, most contractors realize two things: complaints are part of the job, and over time, you realize some complainers fit into certain categories.   While it is true [...]

8 Ways to Get More Out of Millennial Employees

No matter which Millennial problem you’re having, these 8 management actions will help you get the results you’re looking for.In our continuing discussion on blending and meeting the needs of different generations of workers in the workplace – in cleaning companies – we look in this segment on two different perspectives on the ways to [...]

9 Tips for Increasing Your Profitability

Building a business is more than knowing how to shine things better than another company. Check out these 9 ways to differentiate your company!Whether you have been in business for 5 minutes or 5 years, operating a cleaning business can be very challenging at times. Of course, it can also be very profitable, which is [...]

US Department of Labor Issues Guidelines for Classifying Independent Contractors vs Employees

DOL document gives specific examples of when a cleaning company should classify its workers as employees.Yesterday the United States Department of Labor took its strongest position to date on what is an employee vs. an independent contractor.  It published a fifteen page Administrator’s Interpretation that depicts most workers as employees under the Fair Labor Standards [...]

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