Indoor air quality (IAQ) can significantly impact our health. Air pollutants are 2 to 5 times more concentrated indoors than outdoors. And these pollutants contribute to approximately 13.8 million school days and 14.2 million workdays missed annually due to asthma. Fortunately, commercial cleaning companies can dramatically improve IAQ with one decision — the vacuums they [...]

Residential cleaners—get your All-Access Pass.   There is always that one thing you don’t want to miss—that one thing that can be the difference between success and failure. If you are in the cleaning industry, that one thing you can’t miss is the ISSA Show North America. The ISSA Show is returning to McCormick [...]

The cleaning industry can be highly competitive, especially if your company operates in a major city. Setting yourself apart from your competitors and projecting a trustworthy image is key to drawing and retaining high-quality clientele. One of the ways you can do this is by accumulating a large number of positive online reviews for your [...]

Josh Latimer recently joined Liz Trotter and her guest host Olu Auguste on Smart Business moves to share some Marketing tips, talk about the importance of having courage, and share his thoughts on the four levels of value.  Josh is the absentee owner of a multi-million dollar SaaS software company and owns equity in [...]

Let me ask you this… If you were looking for a service business to take care of something around your home, would you rather call them and potentially get stuck on hold (maybe not getting an answer at all) or send them a quick text and move on with your day until they respond? [...]

In order to effectively run and grow their businesses, residential cleaning company owners and managers need to be able to correctly assess the value of the service they provide in the face of their operating costs. As in many other industries, the recommended way to do this is by setting and tracking realistic KPIs [...]

Ergonomics is an important factor to consider when choosing cleaning equipment. Why? Because when employees move comfortably and freely, cleaning businesses can see increases in productivity and efficiency. According to Occupational Safety and Health Administration (OSHA), ergonomics leads to cost savings because of fewer injuries and workman’s comp claims, more productive employees, increased morale [...]

The productivity of a residential cleaning business’s workforce plays a key role in profitability and success. Increasing productivity allows a cleaning company to increase revenue without increasing headcount. Companies that are highly profitable in the residential cleaning industry are also highly productive. Productivity in the residential cleaning industry measures your cleaning technicians’ ability to [...]

In the cleaning industry, trust is the cornerstone of your client relationships. Above all, you need to inspire confidence in your customers that the cleaners you send to their homes will not only be trustworthy and hardworking, but also amicable and committed to ensuring their satisfaction. Knowing how to find, hire, and retain skilled [...]