7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients. Some building services contractors may not be aware of the many ways in which large contract cleaning companies reduce supply costs—not only for themselves, but for their clients as well. And they may also not be aware of the fact that many of [...]

By |2015-08-05T20:31:47-05:00August 5th, 2015|Customer Service, Measuring Success / KPIs, Operations|

What's the Average Cleaning Bill in Your State?

ServiceMonster Releases Aggregate Residential Invoice DataBellingham, WA – Cleaning business software ServiceMonster announces the recent publication of 2014 average residential cleaning invoice data. Last year, ServiceMonster users processed over $280 million collectively, so the data reflects a large sample size. “We hope others in the industry find this information helpful – and interesting,” states ServiceMonster [...]

By |2015-07-06T18:54:43-05:00July 6th, 2015|Measuring Success / KPIs, News, Press Release|

Top 5 Businesses Hit By Negative Cleaning Reviews

Poll Reveals 85 percent of Americans Would Not Patronize a Business with Negative Online Reviews about Its CleanlinessA new Harris Poll conducted by Cintas Corporation (NASDAQ: CTAS) found that consumers take online reviews seriously—particularly when it comes to reviews about the cleanliness of a business. The survey, conducted online for Cintas by Harris Poll from [...]

3 Ways to Boost Your Bottom Line Without New Clients

Don’t get stuck selling only your lowest-profit services; here are three ways to make more money without gaining any new clients.There are three simple ways to increase your revenue without adding any additional clients: upselling, cross selling, and bundling your services. Other industries have done this for years, and we can learn a lot from [...]

By |2015-06-29T16:40:44-05:00June 29th, 2015|Measuring Success / KPIs, Sales and Marketing|

Harness the Power of Brand Recognition [Infographic]

The best marketers know that brand recognition is the secret ingredient for a company's long-term success.The best marketers know that brand recognition is the secret ingredient for a company's long-term success. That success relies not on the latest fad, but on the careful cultivation of a brand your customers know and trust. Learn how - [...]

The Nine Most Common "Accounts" You Should Know About

Contract cleaners are often pretty good at what they do, getting new clients, and building their businesses. But all too often they stumble when it comes to taking care of the "accounts." West Chicago, IL - Contract cleaners are often pretty good at what they do, getting new clients, and building their businesses. But all [...]

By |2015-05-08T19:10:13-05:00May 8th, 2015|Finance, Measuring Success / KPIs, Operations|

Moving Past Basic Training

Skip the leadership self-help routine and get personal, real-time help becoming a leader and training leaders for your company. The cleaning industry is no different than any other when it comes to the need for training and education.  Some might even argue that more is needed because of the lack of understanding regarding the necessity. [...]

How to Calculate Your Market Share

Ever wonder if your market is limiting how big your business can really grow? Around 2011, my company My Maid Service was experiencing very rapid growth, and I found myself wondering just how large could this thing become.  With a young family, I did not want to leave the city, so I wanted to know [...]

By |2015-01-29T23:24:20-05:00January 29th, 2015|Measuring Success / KPIs, Sales and Marketing|

How to Measure Marketing Success

If you’ve been wondering if your marketing is really working, start by measuring what you’re doing now – and make better choices for your next marketing campaign.Cleaning business owners invest in their companies in many different ways; from equipment to training, we make decisions on how to spend limited capital to create the most value. [...]

By |2015-01-29T22:16:10-05:00January 29th, 2015|Measuring Success / KPIs, Sales and Marketing|

How to Get from “Planning to Do” to “Doing”

Cleaning business education events are great, but only if you actually do something with what you’ve learned. It was a unique experience – so different than any other educational event I’ve ever participated in – much less hosted! That’s really saying something because I have been to some excellent events! I’m remembering many of the [...]

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