As a small business owner, especially as a solopreneur or an owner/operator, it is easy to feel pressure to be on 24/7. On the phone, on social media, chatting it up at Chamber events, on top of every facet of your business, and constantly available to your clients and team members. This, however, can [...]
In the heart of the cleaning industry, there’s a familiar narrative: a company's ongoing struggle to recruit and retain the best talent for the long haul. Everyone in the home services industry can relate to how hard it is to hire and retain the people that keep the business running. Cleaning businesses frequently see high [...]
Creating a thriving and cohesive work culture is essential for any organization's success. An effective work culture fosters employee engagement, satisfaction, and productivity while promoting teamwork and innovation. To achieve this, companies often rely on the foundation of the "Five Pillars of Culture." These pillars shape the collective values and beliefs that guide behavior [...]
Customer experience is vital for the growth and success of any service-based business. Satisfied customers become loyal customers and brand ambassadors, offering consistent referrals to your business. It's essential for business owners in the cleaning industry to prioritize customer experience and retention. Your business can easily exceed customer expectations and ensure a loyal customer base. [...]
Maintaining a clean and healthy environment is crucial for any commercial establishment, be it an office building, a hotel, or a restaurant. It not only creates a good impression on customers but also ensures the health and safety of employees and visitors. That's why commercial cleaning services are in high demand. However, different establishments [...]
Indoor air quality can affect a person's health, productivity, and comfort. Nonetheless, many employers are unaware that their workers' health is at risk due to poor indoor air quality. Remember that indoor air pollution is two to five times higher without air purification. This should be a concern for employers [...]
I’m just back from the Surfaces show in Las Vegas, where 700 plus vendors of carpet, stone, wood, vinyl and anything else that makes up the floors, counters etc. of a home or building show their wares. So why go as a house cleaner? Because this allows me to see what the trends are [...]
St. Louis, January, 2023 – Emerson (NYSE: EMR), a leader in productivity and safety, is pleased to announce the launch of ProTeam’s cordless commercial backpack vacuum, the GoFree Flex Pro II. This 6-quart unit delivers versatility and comfort to professional cleaners through cordless efficiency and its advanced filtration system. “The GoFree Flex Pro II [...]
There are two things every cleaning company needs to do to find success and maintain success. A successful house cleaning company finds new clients and keeps those clients. Finding people who need their house cleaned is simple enough, but many cleaning companies have trouble retaining these clients long-term. Retaining clients ensures your cleaning company [...]
Building strong customer relationships is essential for any business to succeed, and cleaning companies are no exception. Cleaning companies that can establish lasting relationships with their customers will likely enjoy increased loyalty and repeated business. In this article, we'll explore four ways cleaning companies can build lasting relationships with their customers. Be Reliable When you [...]
