Articles by: Bruce Vance
Notes on The Surfaces Show
I’m just back from the Surfaces show in Las Vegas, where 700 plus vendors of carpet, stone, wood, vinyl and anything else that makes up the floors, counters etc. of a home or building show their wares. So why go […]
Disinfectants – Are we doing more harm than good?
In most residential cleaning scenarios there are less toxic and problematic ways to achieve a sanitary home. It’s a common belief that in order to have a clean and healthy home every surface must be disinfected. In fact, one cleaning […]
Keeping Up Your HCT Certification
Getting your HCT Certification is only the first step in the ongoing education and training of technicians and support staff in the cleaning industry.House Cleaning Technicians who have earned their HCT Certification from the Institute of International Cleaning Restoration Certification […]
Updating the House Cleaning Technician (HCT) Certification
Residential cleaning and maid service industry certification gets an update.In order to ensure that all Institute for Inspection, Cleaning and Certification (IICRC) certificate programs are up to date with the latest developments in their fields, each program is reviewed every […]
Setting Customer Expectations
Proper education upfront may possibly cost you a few sales, but it will save you and your client tons of frustration in the long run. You have a new ongoing customer. You’re excited. You do two cleans, and the customer […]
Surface and Safe Cleaning Choices Grow Every Year – Are You Keeping Up?
New materials for homes and businesses create new cleaning challenges for technicians, while old cautions against the use of acidic cleaners and rinses gain a stronger voice. As I returned last month from SURFACES, the giant flooring, tile and stone […]
New Surfaces, New Challenges for Cleaners
From bamboo to soft wool, you had better know how to clean it right, or be ready to pay for damage. With the increasing interest in sustainability and natural products, many new surfaces are being introduced to the home environment. […]
The More You Know
As a Master Textile Cleaner and instructor with a total of 16 certifications, I spend a lot of time learning about new surfaces and materials. Not only is it important for me to be informed about what’s new in the marketplace, but I also need to know how to clean these products effectively without damaging them. In order to stay abreast of emerging trends, I spend a good amount of time talking to various manufacturers.
