The cleaning industry can be highly competitive, especially if your company operates in a major city. Setting yourself apart from your competitors and projecting a trustworthy image is key to drawing and retaining high-quality clientele. One of the ways you can do this is by accumulating a large number of positive online reviews for your [...]

Josh Latimer recently joined Liz Trotter and her guest host Olu Auguste on Smart Business moves to share some Marketing tips, talk about the importance of having courage, and share his thoughts on the four levels of value.  Josh is the absentee owner of a multi-million dollar SaaS software company and owns equity in [...]

Let me ask you this… If you were looking for a service business to take care of something around your home, would you rather call them and potentially get stuck on hold (maybe not getting an answer at all) or send them a quick text and move on with your day until they respond? [...]

In order to effectively run and grow their businesses, residential cleaning company owners and managers need to be able to correctly assess the value of the service they provide in the face of their operating costs. As in many other industries, the recommended way to do this is by setting and tracking realistic KPIs [...]

Ergonomics is an important factor to consider when choosing cleaning equipment. Why? Because when employees move comfortably and freely, cleaning businesses can see increases in productivity and efficiency. According to Occupational Safety and Health Administration (OSHA), ergonomics leads to cost savings because of fewer injuries and workman’s comp claims, more productive employees, increased morale [...]

The productivity of a residential cleaning business’s workforce plays a key role in profitability and success. Increasing productivity allows a cleaning company to increase revenue without increasing headcount. Companies that are highly profitable in the residential cleaning industry are also highly productive. Productivity in the residential cleaning industry measures your cleaning technicians’ ability to [...]

In the cleaning industry, trust is the cornerstone of your client relationships. Above all, you need to inspire confidence in your customers that the cleaners you send to their homes will not only be trustworthy and hardworking, but also amicable and committed to ensuring their satisfaction. Knowing how to find, hire, and retain skilled [...]

Entering a new business venture can be an exciting but nerve-wracking experience. There are so many considerations to make. And suppose you're looking into starting a cleaning service business, the initial decision to make is whether to launch your own brand or go for a cleaning franchise business.  There's no doubt that purchasing a [...]

Construction work is never a pretty sight. Of course, under professional contractors, the results would be worth your while in the end. But the entire process of reaching that goal might leave you with debris beyond your imagination. And the longer you put off cleaning that mess, the more likely it is to cause [...]