There’s a lot of variance in the cost of turnover. Here’s a reality. Half of you hire better than the other half. Some are in the bottom 10%, and then there are those great cleaning companies in the top 10%. You can imagine how this variance impacts your bottom line, whether you have 5 [...]
2018 ISSA Leadership Summit, April, 19-21, brings in major talent with messages to turbocharge your CEO skills Update: This event has already taken place. The most important job in your company is yours, the CEO. We have a rare opportunity in April to dedicate two days to hear from three professional speakers who work with [...]
Julie Vincent and Katie Postema of Coastal Clean on the challenges and adventure that are Foundations of Success Julie Vincent and Katie Postema of Coastal Clean in SW Michigan are among 17 cleaning business owners attending Foundations Jump Start this week in Charleston, SC. This yearly event is presented by Tom Stewart, Derek Christian, and [...]
Ghostwriter, speaker, LinkedIn Influencer, contributing editor to Inc., and the author of The Motivation Myth to shake things up in Tuscon this April In 2001 and fresh out of college, Marcus Sheridan stumbled across his first business with two friends and began installing swimming pools out of the back of a beat-up pickup truck. [...]
Some out of the box questions for job applicants - by Nancy Friedman Sometimes companies hire people because they’re breathing. We all get desperate. And it’s not fair to anyone – the prospective employee, the current employee, the employer, the entire company and eventually the customer. If you interview applicants, you know, of course, [...]
Derek Christian speaks with Kristen Hadeed about her new book and the lessons she learned in building Student Maid. Last October Derek Christian sat down for a Facebook Live interview with Kristen Hadeed on the event of publication of her memoir, Permission to Screw Up: How I Learned to Lead by Doing (Almost) Everything [...]
Quick tips for your cleaning business customers in a shareable infographic about the flu season. The advice to "stay away from people" may sound funny, but it's best to avoid crowded rooms when the flu is prevalent. If you yourself have the flu, you're not doing anyone at your work or school a favor [...]
Running a home cleaning business is tough but what helps is knowing your results. In this recording Derek Christian, a partner at http://www.castle-keepers.com discusses how to measure the results in your business. Because once you understand those key measures for your business, you can know at all times how you are really doing. Derek Christian [...]
Amy Thomas of Eastside Housecleaning on getting business done when you're short-staffed and down for the countI might be dying, I thought, as I wakened from my influenza-fueled grogginess and heard the ding of my phone going off. The little knot of anxiety that I always get when I hear my text messages going off [...]
Feb. 15, 2018 deadline looms for employers The Internal Revenue Service (IRS) has released new guidelines on tax withholding from employees' paychecks. Notice 1036 reflects recent changes in tax law. The IRS requires employers to implement new withholding tables by February 15, 2018, less than a month from CBT's publication date. Notice 1036 can be viewed or [...]
