Articles by: Nancy Friedman
5 interview questions and tips you probably aren’t using and should
Some out of the box questions for job applicants - by Nancy Friedman Sometimes companies hire people because they’re breathing. We all get desperate. And it’s not fair to anyone – the prospective employee, the current employee, the employer, the […]
9 ways to gain the competitive edge
There are hundreds of ways to do better. Want better ROI? Want to improve your customer service? Here are nine we like. Tight economy! Reduced staff! Demanding customers! These days it’s extra challenging to satisfy and keep customers. It’s even […]
8 tips to help you negotiate better
Those who have a few tips in their back pocket when negotiating have a better chance to move the ball into their court. Everyone negotiates – sometime, somewhere, somehow. From telling the kids, “After you eat your dinner, then you […]
5 words that drive customers away
We call them conversation diverters. Just as ALWAYS and NEVER are. Customer and friends doubt you with those words. Killer words help make your customers and your potential customers veer away from the real point of your conversation. So best […]
7 Traits of Successful Leaders
Being a leader is a mindset that you can learn, practice, and improve with regular practice.
