Q & A with David Kiser There are lots of reasons why people hire a specific residential cleaning service, but only two reasons why they fire one: (1) poor cleaning quality, or (2) something else. Which is to say that cleaning companies commonly lose business for things that go wrong that have nothing to [...]
6 reasons to understand how the aging brain affects our interactions with senior customers One out of five U.S. families is dealing with dementia today. In 15 years one out of two families will be dealing with dementia.[i] Whether serving a multi-generational household or a couple of 65+ empty nesters, cleaning companies will encounter [...]
Free Download - House Cleaning Industry Benchmarks It is important for any house cleaning company to have a general understanding of industry benchmarks. More important, cleaning business owners should understand how their business stacks up to these benchmarks. Most important is knowing how to use these numbers to improve the performance of your [...]
Google Search and Maps is an import part of any house cleaning company’s lead generation strategy. Learn how to create a GMB Account and get on the map.
You can deliver what you think is great service and still have unhappy customers if you are giving them something other than what they are expecting.
Learn about the importance of Marketing Plans and how they can be used to grow your business throughout the year.
Learn about the Key Measures of your business and their importance in the development of your company.
Make extra money during the holidays.
How to keep your people safe in winter weather.
How to handle your scheduling headaches during winter weather.
