September 11-14, 2017 Las Vegas Register now for the ISSA/INTERCLEAN Trade Show and ISSA Convention, the one show for facility solutions. Don’t miss out on the biggest event in the industry! Find out more at issa.com/show. http://show.issa.com/ For more articles, subscribe to our newsletter!
During this one hour certification course, we will cover such topics as:
- An introduction to customer service
- Who is your customer
- What is your personal image
- Understanding your customer
- Proper communication with your customer
Each attendee will leave our 1 hour seminar with the knowledge to pass their online certification exam at home. Each attendee will receive a CMI/CITS dual certification that is valid for two full years.
Accredited Auditing Professional (AAP) is CMI’s newest seminar for the certification and training of in-house service providers, BSCs, and any other industry professionals interested in understanding quality-assurance procedures, such as custodial supervisors, lead workers, and managers; distributor sales reps; and industry consultants. This level of training equips industry professionals with the skills to perform a successful building audit, using the elements and standards of a quality-assurance program.
This intensive course aims to develop and hone leadership qualities in aspiring and seasoned managers. CMI developed this course for professionals who want a refresher on leadership/management training or those looking to advance into a leadership position (such as supervisor, project manager, operations manager, regional manager, or other mid- to upper-level management job).
This program provides all the tools and skills that a building service contractor (BSC) or facility manager needs to implement or enhance a custodial training program. The course is a hands-on, interactive workshop that provides leadership, technical, and building service operation skills. Registration includes materials, expert instruction, and certification testing that meets the training requirements of ISSA’s Cleaning Industry Management Standard (CIMS).
The inaugural Business Growth Strategies session is scheduled for April 20-21, 2016 in Chicago, IL, and will be led by Sharon Cowan, CBSE.
The IICRCA Event is proud to present to you a three-day program packed with education, demonstrations, presentations and a tradeshow. The IICRCA brings together organizations with interests in the business of cleaning, disaster restoration and inspection of the built environment, including ARCSI members who can attend the Event at the Association member rate.
Speakers for this event include:
- Bob Harris, CAE
- Ernie Hartong, ARCSI CEO
- Dean Mercado, Online Marketing Muscle CEO
- Kordell Norton, CSP
- Beth Ziesenis
The Event is being held at the Westgate Hotel & Casino.
Why should you attend Clean 2017? To learn about the latest products, trends and strategies that will help you improve your business's bottom line. The Clean Show is the main event for the laundering, drycleaning and textile services industry.
Conference and exhibit, presented by ICRA - International Cleaning and Restoration Association.
The 2015 BSCAI Executive Management Conference will take place in Scottsdale, Arizona from May 14-16, 2015 at the FireSky Resort and Spa. This one of a kind BSCAI educational event providing success-driven education ranging from creating balance on the workplace to industry-expert insight into more profitable sales, improvements in forecasting and increasing profitability.