<p>In Sales and Marketing, you'll find a collection of resources related to marketing your business and empowering your sales force.</p>

Guerrilla Marketing Tip #28: Arena or Escalator Steps

Place your message in places people always look - like steps in a public place.I usually like to focus on no or low-cost marketing ideas, but this one is just too fun not to include. Many Americans spend leisure dollars and lots of time at various sporting venues: hockey rinks, football stadiums, baseball parks, basketball [...]

By |2014-06-04T20:26:28-05:00June 4th, 2014|Sales and Marketing|

Use Triggered Emails to Personalize Your Marketing Automation

Letting the prospect trigger your sales process can be just the custom and personal touch you need.The need to bridge the gap between the lower-tech older generations and the high-tech millennial generation can be tricky. Using triggered emails to drive your automated lead nuture and sales campaign can help both personalize the process and deliver [...]

By |2014-06-04T19:12:37-05:00June 4th, 2014|Sales and Marketing|

Is there More TV Online?

Millennial consumers are driving the constant development of apps, even in traditional markets like television, where home services advertising used to be king.Driving the shift from static television viewing to a dynamic online and mobile on-demand paradigm is the millennial generation. This group spends almost 3X the amount of time online than all of the [...]

By |2014-06-04T18:40:59-05:00June 4th, 2014|Sales and Marketing, Technology|

10 Ways Technology is Changing Our Relationship with Consumers

Technology is a catalyst for change and is changing the competitive landscape in the house cleaning industry.Once an engineer, always an engineer. Numbers, systems, efficiency, and synergy are part of my DNA. In my pre-cleaning business days, I made my living figuring out how to better use tools and technology to improve production, reduce costs, [...]

By |2014-05-30T21:59:14-05:00May 30th, 2014|Finance, Leadership, Operations, Sales and Marketing, Technology|

Take Time to Update (or Complete) Your Website SEO

SEO isn't dead and won't be until the day that search engines can no longer drive significant traffic to websites.Despite Google's constantly-changing search algorithms and what they're focusing on each time it changes, some basics of Search Engine Optimization (SEO) remain constant. First, let's break down the term Search Engine Optimization: Search Engine - the [...]

By |2014-05-23T18:37:13-05:00May 23rd, 2014|Sales and Marketing|

Success Stories: Lisa and Hamish Macqueen, Cleancorp

Australian cleaning company jumps from $1M to $3.75M using online sales and service automation, wins Small Business ICON 2014.CBT: Tell us about when and why you started Cleancorp. What had you done previously? L&HM: Back in 1995, my husband was working as a builder/carpenter doing huge hours in a fickle construction industry and with unpredictable [...]

By |2014-05-23T15:19:14-05:00May 23rd, 2014|Leadership, Sales and Marketing, Technology|

KPI: Lead Generation Tracking

How to track your lead generation activities in order to plan for effective marketing.In this KPI video, I demonstrate how to track the effectiveness of your lead generating activities. With an Excel spreadsheet, I'll show you how to track the volume of activity, the number of leads generated, and how to calculate those results as [...]

By |2014-05-16T15:37:21-05:00May 16th, 2014|Measuring Success / KPIs, Sales and Marketing|

Simple Tools, Amazing Graphic Design

MS Word offers powerful design options for the small business owner.Beyond just typing up a letter, MS Word has a lot more features that you may not see until you're looking for them. Let Word do the hard part on a large scale by using Templates and Themes - pre-set color schemes, font sets, and graphics [...]

By |2014-05-14T20:34:04-05:00May 14th, 2014|Sales and Marketing|

Success Stories: Diana Henley, Naturalcare Cleaning Service

Houston, TX-based cleaning company founded on nature’s best cleaning and disinfecting power branches into product development as an extension of customer service.CBT: Tell us about when and why you started Naturalcare Cleaning Service. KW: I started Naturalcare in August of 2008.  Having been a stay-at-home mom for many years, I was ready to go back [...]

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