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<p>FInance is where you'll find help on common accounting and tax issues in the residential cleaning industry.&nbsp;</p>

KPI: Monthly vs. 12-Month Moving Average

The true picture of your business revenue can be obscured by seasonal variations. This handy tip using Microsoft Excel can help you view your growth over time.Measuring your revenue month-to-month can be misleading because of seasonal fluctuations. It can be difficult to know if your revenue is growing and by how much. In this KPI [...]

By |2013-10-21T15:00:46-05:00October 21st, 2013|Finance, Measuring Success / KPIs, Technology|
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CIMS: The Gold Standard in Cleaning Business Management

Management Standards Improve Customer Relations and Your Bottom LineWhen a cleaning company first starts out, it usually focuses on client acquisition and revenue as the primary measures of growth.  The focus is generally on marketing and sales activities – in order to generate new interest – and operations generally take a back seat with changes [...]

By |2013-10-14T12:55:38-05:00October 14th, 2013|Finance, Green Cleaning, Leadership, Sales and Marketing|
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Barriers to Growth, Part Four: Market Dynamics

This is the fourth and final installment in Cleaning Business Today’s series about overcoming barriers to growth.This is the fourth and final installment in Cleaning Business Today’s series about barriers to growth. Hopefully, you have already read the first three articles in the series—A Conversation with Jim Alampi, Leadership, and Infrastructure and Systems. In the [...]

By |2013-09-12T17:32:23-05:00September 12th, 2013|Finance, Leadership, Operations|
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Barriers to Growth, Part Two: Leadership

Our conversation with Jim Alampi continues as he examines leadership principles that are central to a company's ability to overcome barriers.Hopefully, you have already seen the first installment in Cleaning Business Today’s four-part series on barriers to growth. If not, you can read it here. In the article, we identified and discussed the natural and [...]

By |2013-09-10T13:01:56-05:00September 10th, 2013|Finance, Leadership, Sales and Marketing, Staff Management|
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Barriers to Growth: A Conversation with Jim Alampi

Business expert and thought-leader Jim Alampi talks about barriers to growth and strategies to overcome them.There have been many articles written about the predictable stages of growth for companies. The most fateful challenges business owners face are the barriers that arise as they try to move their company through these stages. That’s when companies stumble, [...]

By |2013-08-28T22:10:55-05:00August 28th, 2013|Finance, Leadership, Sales and Marketing, Staff Management|
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KPI: Customer Retention

In this KPI (key performance indicators) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention.In this KPI (key performance indicator) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention. For more Cleaning Business Today videos, be sure to subscribe to our YouTube channel. 

By |2013-08-23T22:28:47-05:00August 23rd, 2013|Finance, Measuring Success / KPIs, Operations|
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Breaking News: XCharge Credit Card Processing Users to Pay $199 for Class Action Settlement Services

Whether you use XCharge with ServiceCEO or as a stand-alone service, you're now auto-enrolled in their settlement service.Cleaning businesses and other service providers who use XCharge credit card processing are this week receiving a notice in the mail about being automatically enrolled in XCharge’s Merchant Payment Card Settlement Service. This service is intended to assist [...]

By |2013-08-02T16:40:07-05:00August 2nd, 2013|Finance, News, Technology|
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KPI: How Much of Your Cleaning Fee Ends Up in Your Techs' Paychecks?

KPI: Direct Labor as a Percent to SalesYour direct labor - the folks who are actually cleaning the houses and office for your business - is your largest single expense item...more than supplies, equipment, even vehicles if you have them for your staff. So knowing the ratio of direct labor to sales on a weekly [...]

By |2013-07-22T18:33:30-05:00July 22nd, 2013|Finance, Measuring Success / KPIs, Readers' Choice|
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KPI: How to Measure the Value of a Recurring Cleaning Customer

Two new customers a week could equal half a million dollars at the end of the year!CBT Publisher and cleaning business owner Tom Stewart shows you how to calculate the value of a recurring customer in weekly revenue, weekly revenue growth, annual revenue growth, and annual revenue. Tom shows how the addition of 2 new [...]

By |2013-07-09T19:11:42-05:00July 9th, 2013|Finance, Measuring Success / KPIs|
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White House Extends New Health Care Implementation Deadlines

Larger employers get one-year reprieve on fines for leaving workers uncovered The Obama administration said Tuesday it is delaying penalties for large employers who don't provide health-insurance coverage to workers under the federal health-care law for 2014, the first year the provision was set to take effect. Louise Radnofsky reports for the the Wall Street [...]

By |2013-07-08T17:19:01-05:00July 8th, 2013|Finance|
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