KPI: Customer Retention

In this KPI (key performance indicators) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention.
In this KPI (key performance indicator) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention. For more Cleaning Business Today videos, be sure to subscribe to our YouTube channel

By |2013-08-23T22:28:47+00:00August 23rd, 2013|Finance, Measuring Success / KPIs, Operations|