New video series provides motivational training for in-service meetings. The Daily Engagement Video series (DEV) produced by Cleaning Business Builders, is designed as a simple and universal basic business skills training. Simple in that it is literally a push-and-play DVD series. Universal in that each video addresses best practices in a wide array of professional [...]
When we have done something to hurt someone else, simply asking what we can do to help the situation is one of the most important conversations we can have. About 3 years ago, our 4-person Team had been at their 5th home of the day for just a few minutes when the woman cleaning the [...]
A short list of critical mistakes for new cleaning business owners to avoid [EasyDNNnewsToken:Left Justify Embed 300 x 250] 1. Too much talking and not enough listening. It’s easy to get so caught up in the excitement of our new businesses that we want to tell the world about all the great things we’re doing! [...]
Successful people do so many things well, but check out these 12 things that can really set you apart from the masses. 1. Create and pursue S.M.A.R.T. goals Specific, Measureable, Action-oriented, Relevant, and Time-bound. Your chances of meeting your goals can only improve by using this time-honored goal-setting technique. 2. Take logical, decisive and [...]
I had to do an incredible shift in my way of thinking to see where the money comes from. The hardest thing I've learned is that working hard does not equal success – or making money! It is also the thought that held me back more than any other. The idea that if I [...]
Where do people get all this time and why won’t they share the secret about where to find it? If you’re like most entrepreneurs, there never seems to be enough time in the day. You’re always trying to “find time” to get the schedule done, or “find time” to get to the bank, or “find [...]
Developing leaders from within your own company starts with you. DID YOU KNOW THAT one-hundred percent of “The Top 20 Best Companies for Leadership” (as defined by the Hay Group) manage a pipeline of qualified leadership candidates? These companies let ALL employees behave like leaders. Perhaps you’ve heard of a few of these companies – [...]
Multiple identities, odd behavior, skipping out on payments and Karma!One of our favorite Comedy of Errors at American Maid started when we hired a new client who forgot to leave a check at the first cleaning. No big deal; it happens. He corrected the first "error" with a check for double the next time plus a [...]
How the most common processes can go awryI got a call at 4:00 in the am. "Beth" was crying on the answering machine and was not at all understandable because she was crying so hard. When I got into the office at 7:00 I called her - only to hear her start the water works [...]
Are you motivated to lead? This assessment helps you find the answer.You're an awesome cleaning tech with great relationships with your clients. That's how you got your business started and growing, right? So many people want what you can give them that you have to hire folks and become a leader of a great cleaning [...]
