Building strong customer relationships is essential for any business to succeed, and cleaning companies are no exception. Cleaning companies that can establish lasting relationships with their customers will likely enjoy increased loyalty and repeated business. In this article, we'll explore four ways cleaning companies can build lasting relationships with their customers. Be Reliable When you [...]
ROSEMONT, Ill.— February 6, 2023—The Association of Residential Cleaning Services International (ARCSI), a Division of ISSA, has announced the selections of its newest outreach program, the ARCSI Regional Ambassadors. The Regional Ambassadors will serve as a personal connection for ARCSI with its members and a voice in the residential cleaning industry on a local [...]
The pandemic brought a heightened awareness of cleaning and disinfection to both cleaning companies and the general public. The Use, Overuse, and largely Misuse of chemical disinfectants have caused increased concern about exposure to toxic chemicals (Reminder: disinfectants are classified as pesticides by the EPA), and potential antimicrobial resistance. This saw a renewed interest in [...]
Floods can compromise your property’s foundation, which may cause other issues, including the risk of your doors or windows breaking. They can destroy the drywall and result in mold forming on framing and walls. The flood water can also cause the framing to swell, requiring cleaning and drying after the waters recede. Cleaning up [...]
A typical workday commonly takes around eight hours. Employees spend most of their time seated in front of their desks, while breaks are spent in the pantry, coffee nook, break rooms, or lobby. Some offices have other common areas, such as conference rooms, kitchens, restrooms, and locker rooms. Office workers regularly share their workspaces with [...]
Indoor air quality (IAQ) can significantly impact our health. Air pollutants are 2 to 5 times more concentrated indoors than outdoors. And these pollutants contribute to approximately 13.8 million school days and 14.2 million workdays missed annually due to asthma. Fortunately, commercial cleaning companies can dramatically improve IAQ with one decision — the vacuums they [...]
Residential cleaners—get your All-Access Pass. There is always that one thing you don’t want to miss—that one thing that can be the difference between success and failure. If you are in the cleaning industry, that one thing you can’t miss is the ISSA Show North America. The ISSA Show is returning to McCormick [...]
The cleaning industry can be highly competitive, especially if your company operates in a major city. Setting yourself apart from your competitors and projecting a trustworthy image is key to drawing and retaining high-quality clientele. One of the ways you can do this is by accumulating a large number of positive online reviews for your [...]
Josh Latimer recently joined Liz Trotter and her guest host Olu Auguste on Smart Business moves to share some Marketing tips, talk about the importance of having courage, and share his thoughts on the four levels of value. Josh is the absentee owner of a multi-million dollar SaaS software company and owns equity in [...]
Let me ask you this… If you were looking for a service business to take care of something around your home, would you rather call them and potentially get stuck on hold (maybe not getting an answer at all) or send them a quick text and move on with your day until they respond? [...]
