Chicago, IL – According to Joe Polish, the former carpet cleaning technician who has become an internationally acclaimed sales instructor, when small business owners consider marketing strategies, they must focus on the most effective programs that save time, money, and energy.
One of his suggestions, shared by many marketers, is to develop ways to build trust and remove the fear potential customers frequently have in meeting a business owner or a salesperson. Ironically, this fear is often there even if the prospect needs your products or services.
To overcome this obstacle, this month’s Business of the Business Advisory from Tornado Industries focuses on ways contract cleaners can market their businesses successfully and still save time, money, and energy:
Create trust-building eBooks. How many of your customers really know how to hire a contract cleaning service? For many, it’s “hit or miss” and “hope for the best.” Create an attractive, free downloadable eBook that walks facility owners and managers through the steps of hiring a cleaning service.
Take LinkedIn seriously. If someone is considering hiring you, they may checkout your LinkedIn profile. Consider writing your profile as if it is an “elevator pitch.” You’ve got 30 seconds to tell someone who you are, get comfortable with you, understand your business goals, and why they should consider hiring you.
Become “Dr. Clean.” Because our goal is to build trust, offering a free telephone consultation that allows building owners/managers to discuss cleaning issues they are challenged with turns you into an expert they can trust.
Educate, don’t promote. Put educating the prospect above selling the prospect. “If they think they have learned something from you,” says Jolynn Kennedy, marketing manager for Tornado, “then trust develops and it’s this trust that can help get you in the door.”
The Business of the Business Advisory series is designed to help building service contractors operate their businesses more efficiently and profitably.
About Tornado, a Tacony Company
Tornado Industries has been engineering quality cleaning equipment for more than 80 years. The company has a long history of developing innovative products and applying the latest technology to increase productivity, reduce costs, and improve safety. Tornado prides itself on always being on the cutting edge of cleaning solutions. Many of the company’s products are manufactured in the United States with domestically and globally sourced parts.
Robert Kravitz, firstname.lastname@example.org