Articles by: Liz Trotter
Elevate Your Cleaning Business: Strategic Leadership – It Doesn’t Happen by Accident!
Greetings to all the visionary owners and managers of cleaning companies! Today, I am thrilled to share with you the incredible value of joining me for a presentation on the topic of “Strategic Leadership - It Doesn't Happen by Accident." […]
Profiles in Success: Two Maids and a Mop
Video: In this Interview Liz Trotter with Core Profit Builders interviews Ron Holt, the CEO of Two Maids and a Mop about what has made their home cleaning company such a rapid success.
How to Increase Holiday Sales Using Gift Cards
Learn how Matt Ricketts sells over $30,000 in gift cards every holiday season.
Case Study: Cluster Booking
Liz Trotter's one-on-one coaching session with Charmin and Mike Henderson explores how to handle clients and scheduling to minimize drive time. Cleaning Business Today's series of Case Studies continues with a discussion about how to most efficiently design your schedule. […]
Stop trying to find employees, start attracting them
Liz Trotter on how to improve your recruiting at the 2017 ISSA/INTERCLEAN Trade Show and Convention The 2017 ISSA convention is right around the corner and before long we will all be neck deep in new ideas, fresh conversations, and […]
How to make all customer types happy
By figuring out what basic behavioral type you are dealing with, you can tailor your behavior and message.
Merging with ISSA – FINALLY!!
How my years in an orphanage now drive my enthusiasm for the future of our ARCSI family - by Liz TrotterI can’t believe it’s happening. First I’m excited they want us and all the opportunities, then I’m worried it will […]
2 ways to raise your rates
Raising prices can seem like it will cost you clients, but it can be the secret to growing your business.
Have you ever heard of a TAT apology?
Check out how we turned this very upset client into a referral machine. WHAT!?! Your Clients aren’t thrilled with the cleaning they receive 100% of the time? Well join the club! Unfortunately it’s part of doing business, and for many […]
Customer types and how to make them all happy
It’s hard to believe that the convention is less than 2 months away. I’ve been going to the convention since ARCSI first began – it must be at least a decade now! For the past few years I’ve contemplated whether […]
