The start of the school year, the demise of Homejoy and the entrance of Amazon and Google into on-demand home services make Autumn 2015 the perfect time to focus on customer service.
Using technology frees up time to focus on real customer relationships and employee engagement.
New app "Looie" gets you to a clean, private bathroom...for $25/mo.
Need a procedure for handling a computer hack or other malfunction? Here’s a free one for you!
Cleaning up your customer service and your quality procedures are key to getting great reviews online – and upgrading the not-so-good ones.
As Homejoy fades, Google ramps up development of its on-demand home services platform – a new competitor to independent cleaning businesses.
Helpling and Hassle.com join forces to form the world’s biggest home-cleaning marketplace.
For a first foray into technology-supported automation, these common processes in a cleaning business are a great place to start.
LVT floors are the result of high-tech innovations developed in the late 1990s. They were officially introduced in October 2006 by different manufacturers.
Adopting a tech-based solution for your business doesn’t mean you have to abandon your back-ups.