In this KPI (key performance indicators) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention.
ICM is empowering to housekeeping and environmental services departments because it highlights their importance in maintaining public health.
KPI: Direct Labor as a Percent to Sales
Two new customers a week could equal half a million dollars at the end of the year!
A positive Weekly Reoccurring Revenue is proof your business is growing!
Knowing your turnover can help you make smarter decisions about recruiting, hiring and training
The average revenue per cleaning job is an important KPI for any cleaning business.
The average lifetime value is an important KPI for any residential cleaning business.