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 LATEST ARTICLES


5 interview questions and tips you probably aren’t using and should

5 interview questions and tips you probably aren’t using and should

Some out of the box questions for job applicants - by Nancy Friedman

An interview with Kristen Hadeed of Student Maid

Derek Christian speaks with Kristen Hadeed about her new book and the lessons she learned in building Student Maid.

5 ways to protect your family during flu season (infographic)

Quick tips for your cleaning business customers in a shareable infographic

America's largest janitorial company faces new allegations of sexual abuse

Workers say ABM still looking away, years after agreeing to make improvements

How to track results in your cleaning business

The measurements, software, and systems needed to gauge marketing productivity by your office staff

 

 SPONSORED ARTICLES


Four tips for getting the most out of the ProVac backpack vacuum

Four tips for getting the most out of the ProVac backpack vacuum

How to get the maximum versatility and performance from the ProVac

Buffalo NY cleaning business owner wins in Las Vegas without placing a bet

Diva4Maid wins ProVac FS 6 from ProTeam in drawing at ARCSI lounge

An interview with Nina Fenwick of Raleigh Cleaning Company

How the Foundations of Success program paid for itself "tenfold"

An interview with Ben Ferris of Rain City Maids

How Foundations of Success is jump starting Seattle's premier cleaning service

Apply for free one-on-one coaching at convention

CBB is offering free 1-hour sessions to 12 cleaning business owners at the ISSA show in Las Vegas.

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 READERS' CHOICE


Deep Dive: Dealing with Theft

Deep Dive: Dealing with Theft

Many cleaning companies are confronted with theft accusations. How these complex situations are handled can be crucial to ongoing success.

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

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 START YOUR CLEANING BUSINESS


How to compete with large companies as a small cleaning company owner

How to compete with large companies as a small cleaning company owner

it should be your priority to get your company on the first page of search results and keep it there.

IRS issues new guidelines for tax withholding

Feb. 15, 2018 deadline looms for employers

How to work with your spouse without killing each other

Natura Clean owner Kris Koenig looks back on a year of working through differences to strengthen both her marriage and her business.

Top 10 Cleaning Business Today stories of 2017

From Google Home to Hurricane Harvey, here are stories that impacted the cleaning industry in 2017.

9 ways to gain the competitive edge

There are hundreds of ways to do better. Want better ROI? Want to improve your customer service? Here are nine we like.

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  TECHNOLOGY


Potential robotic vacuum cleaner spy

Potential robotic vacuum cleaner spy

Vulnerability in LG SmartThinQ app leaves homes and offices open to hackers.

The future of the home services industry, part 3

Ahead: a massive change in how services will be delivered to consumers

The future of the home services industry, part 2

Amazon and Google are using very different approaches as they battle to dominate the home services market

The future of the home services industry, part 1

How Google, Amazon, and others are battling it out to control our marketplace

Trophies presented at the 2017 ISSA Innovation Awards

The program features new products and services from top manufacturers and suppliers throughout the cleaning industry.

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 LEADERSHIP


Happy Flu Year to Me

Happy Flu Year to Me

Amy Thomas of Eastside Housecleaning on getting business done when you're short-staffed and down for the count

Easterseals' gala honors Kaivac as outstanding community partner

Easterseals' Outstanding Community Partner Award is presented to a person or a company that has taken steps to remove barriers and provide opportunities for people with disabilities, facing disadvantages, and veterans.

ACI Convention charity events to benefit “Clean the World”

2018 ACI Convention to feature charity duck race, golf tourney, hygiene kit

Permission to Screw Up - by Kristen Hadeed

Founder and CEO of Student Maid releases ground-breaking book; read an excerpt here on CBT.

ISSA and WBA join hands to serve facility service professionals better

"Merger will...help to improve skills in the profession as a whole."

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ARCSI Skyscraper May 2017

 



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Foundations Skyscraper-Joe


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  MEASURING SUCCESS-KPIs


5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients.

3 Ways to Boost Your Bottom Line Without New Clients

Don’t get stuck selling only your lowest-profit services; here are three ways to make more money without gaining any new clients.

What's the Average Cleaning Bill in Your State?

ServiceMonster Releases Aggregate Residential Invoice Data

Top 5 Businesses Hit By Negative Cleaning Reviews

Poll Reveals 85 percent of Americans Would Not Patronize a Business with Negative Online Reviews about Its Cleanliness

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 CLEANING


New Oregon law requires cleaning service providers to be licensed

New Oregon law requires cleaning service providers to be licensed

Law targets sexual assault and sexual harassment in the workplace.

Seven cost saving sustainability ideas for 2018

Seven cost saving sustainability ideas for 2018

Cost savings is fast becoming one of the key reasons businesses now adopt sustainability programs.

ServiceMonster announces partnership with SoftWash Systems

ServiceMonster announces partnership with SoftWash Systems

The integration extends ServiceMonster’s CRM and marketing automation capabilities to SoftWash Systems users.

Avmor expanding south of the border

Avmor expanding south of the border

Canada's largest cleaning products manufacturer enters US market

Managing the risks of the Hurricane Harvey clean-up

Managing the risks of the Hurricane Harvey clean-up

IICRC Master Technician Bruce Vance with useful tips for cleaning business owners in the aftermath of Harvey's destruction

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