ARCSI Annual Convention

Join residential cleaning business owners, managers, and technicians from across the globe for a week filled with industry updates, networking, and professional development and education with experts from all areas of business growth. 

To register visit cleaningconvention.org. Here is the 2016 lineup of speakers:

Pillars of Customer Service

Dave Murray, The DiJulius Group

Dave joined The DiJulius Group after 20 years of experience in customer service, marketing, and sales, primarily in the sports and entertainment industry. Dave’s experience has varied from leading call centers and front-line team members, to working closely with key partners and stakeholders. A former client of The DiJulius Group, Dave has been working with the X-Commandments since the debut of “What’s The Secret” in 2008. Dave has been personally trained on the methodology created by John DiJulius, and uses it regularly with clients including Anytime Fitness, Carnival Cruise Lines, TravelCenters of America, and many more. As a Senior Customer Experience Consultant with The DiJulius Group, Dave leads clients in generating ideas, turning those ideas into systems, and then implementing and executing them enterprise wide.

Why 93% of Cleaning Companies Don't Reach $1 Million  (And How You Can Get There)

Debbie Sardone, The Maid Coach

Debbie is a leading expert in the cleaning industry. She started her business out of the trunk of her car and grew it to one of the largest maid services in the country. Her national nonprofit has helped thousands of women receive free housecleaning while battling cancer, and her global consulting business helps maid service owners get where they want to be in business.

Culture Eats Strategy for Breakfast

Kristen Hadeed, Maid Suite

Over the last nine years, Kristen Hadeed has challenged the millennial status quo and learned it takes to bring out the best in people. At 19, she launched a company that has now employed hundreds of millennials and is known for its industry‐leading retention rate and culture of trust, accountability and empowerment. Many of her former employees have gone on to run their own businesses and have received highly‐sought after positions in companies around the world.

Let's Get This MONEY!

Alonzo Adams, Busy Bee Cleaning Company

This session will be about creating a business model build on profits not just revenue. Find out why Banks look at profits over revenue. My session will teach you how to keep more money in your pocket by creating some very aggressive cost cutting measures in your business. Profit maximization is a skill every business owner should learn and implement in their business. Learn how to drive profits and fatten your pockets and learn how to get more with less. Plus find out how to get paid, raise prices, get more customers, control cost and keep expense to a minimal.


By |2015-12-14T21:27:02-05:00December 14th, 2015|Annual Conventions|

UAMCC National Annual Convention

The United Association of Mobile Contract Cleaners (www.uamcc.org) is a nationwide network of contract cleaning contractors that embraces the power washing, window cleaning, carpet cleaning, and mobile cleaning industry.

Through unity in the organization, a contractor can have a voice that is heard in the community amongst businesses, home owners, property managers and by the government.

The association has a very clear focus as to how you, the contractor, are going to benefit.

If you are a young company that strives for great success, the UAMCC will give you a platform and the tools necessary to achieve that goal. For veteran cleaning companies that wish to break to the next plateau, the UAMCC will provide a foot in the door to regional or nationwide contracts and RFPs.

By |2015-09-10T18:38:40-05:00September 10th, 2015|Annual Conventions|

CYK: Tighten and Enhance Your Sales Strategy

Marketing and Sales expert Derek Christian and customer service guru Liz Trotter join forces to
1) evaluate your current sales procedure through secret shopping before the conference
2) explain how and why some sales techniques work better than others for cleaning services
3) coach you through building and refining your sales procedure
4) MOST IMPORTANTLY help you build tools for improving your sales performance and conversions

The conference includes an optional gathering Friday afternoon and 12 hours of management development and training through classes and workshops on Saturday. The conference leaders may also be available for additional private consulting on Sunday.

Registration (first person): $249
Registration (2nd person): $149

Plus add a Secret Shopper Report for just $99, and we'll secret shop your company and evaluate your sales procedure and sales staff.

By |2015-07-01T17:53:38-05:00July 1st, 2015|Events, Weekend Conferences|
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