How Foundations of Success is jump starting Seattle's premier cleaning service I recently had an opportunity to sit down for a talk with Ben Ferris of Rain City Maids. Last March, Ben joined a group of business owners in Charleston, SC for an intense week of seminars and workshops called Foundations of Success Jump [...]
CBB is offering free 1-hour sessions to 12 cleaning business owners at the ISSA show in Las Vegas.Tom Stewart, Liz Trotter, and I are happy to announce something new they're doing at the ISSA/INTERCLEAN Show this year. 12 lucky business owners will get one hour of one-on-one coaching for free. Each coach will delve deep [...]
A community of cleaning business owners facing 21st century challenges together head-onThe Bottom Line: Results Foundations of Success is more than a business course. It's more than a week-long series of intense seminars. It's an ongoing, collaborative learning experience—a community of cleaning business owners facing 21st century challenges head-on. In the last four years, over [...]
How we make a mistake when we don't invest in our employees If a car manufacturer spent most of its time trying to find and sell to customers, and almost none on its product, what kind of quality would you expect in a new car? I'm sure some of you may take issue with [...]
My experience in starting a handyman company is changing how I view the franchise model for cleaning businesses. I have never understood the franchise model for cleaning businesses. Why is it there? What does a franchise offer me that I can't do better or more cost-efficiently myself? Over the last few days I have [...]
Replace several tools and enable your cleaners to create the best possible clean. Homes have traditionally been cleaned with brooms and upright vacuums. As new technology out-cleans the old residential standbys, cleaners must learn to shift their thinking to apply those tools to their best benefit. The ProTeam® ProVac® FS 6 backpack vacuum cleans [...]
Derek Christian on how the government could help pay for your child's college or first home Derek Christian explains in this quick video how you can use existing tax regulations to your advantage. As he explains, business owners are able to employ their own children with fewer restrictions. Derek's strategy uses payroll and a [...]
A lesson for maid services in the woes of a new handyman business How many of you have thought that if you could just pay your workers more than your competitors that your problems would magically go away? Not so fast! Watch this video to find out the challenges I faced in just one [...]
Achieving work-life balance can be tricky. For those of you who know Derek Christian—happily married and father of two—it would shock you to learn that he had been unfaithful to his wife Becky. Fortunately you're not going to learn any such thing. He's as faithful as a hound dog. In this video, though, he [...]
For a company to be truly successful in this business, or probably any business, there needs to be a series of systems in place for all of the keys tasks. In am fortunate in that, due to all of my consulting, I get to see how many different cleaning businesses work. At this very moment [...]
