Our conversation with Jim Alampi continues as he examines leadership principles that are central to a company's ability to overcome barriers.Hopefully, you have already seen the first installment in Cleaning Business Today’s four-part series on barriers to growth. If not, you can read it here. In the article, we identified and discussed the natural and [...]
Business expert and thought-leader Jim Alampi talks about barriers to growth and strategies to overcome them.There have been many articles written about the predictable stages of growth for companies. The most fateful challenges business owners face are the barriers that arise as they try to move their company through these stages. That’s when companies stumble, [...]
In this KPI (key performance indicators) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention.In this KPI (key performance indicator) video, we walk through an Excel spreadsheet to illustrate how to measure Customer Retention. For more Cleaning Business Today videos, be sure to subscribe to our YouTube channel.
The importance society places on health is clear, and our awareness of how proper cleaning plays a role in health is growing.I’m stating the obvious when I say that getting people healthy and keeping them that way is big business. Multiple industries, ranging from health clubs to pharmaceuticals to food production and preparation, all have [...]
KPI: Direct Labor as a Percent to SalesYour direct labor - the folks who are actually cleaning the houses and office for your business - is your largest single expense item...more than supplies, equipment, even vehicles if you have them for your staff. So knowing the ratio of direct labor to sales on a weekly [...]
Industry leaders weigh in on how the concept has expanded.This month’s issue has several articles from industry leaders with the most current thinking on sustainability as it pertains to the business of cleaning. Additional content will be added to our website throughout the month that will lend further insight on how this initiative has evolved [...]
Two new customers a week could equal half a million dollars at the end of the year!CBT Publisher and cleaning business owner Tom Stewart shows you how to calculate the value of a recurring customer in weekly revenue, weekly revenue growth, annual revenue growth, and annual revenue. Tom shows how the addition of 2 new [...]
A dire situation leads an owner to implement a new business model.Desperate times call for innovative solutions. When faced with escalating workers’ compensation insurance rates, over 50% of payroll in 2002, this Southern California house cleaning company needed a new game plan quick. The owner knew that his business would not survive unless he could find a way to [...]
Will you have to provide health insurance to your employees or pay a penalty starting in 2014?
A positive Weekly Recurring Revenue is proof your business is growing! In the business world, it's been said "You're either growing or you're dying." Your Weekly Revenue Gained is one KPI where, if you're able to get a positive number week after week, you're guaranteed that your business is growing. Follow along as business [...]
