Gary Goranson
When Did Your Business Plan Forecast Achieving Critical Mass?
When we work without a business plan, we are forced to fly by the seat of our pantsDefinition of 'Critical Mass' A very important or crucial stage in a company's development, where the business activity acquires self-sustaining viability. When a […]
Crown A Queen For A Day, Be A King For Life!
It takes more than money to create a satisfactory working environment which generates loyalty and tenureThe above photo is comprised of some fortunate cleaning employees who earned the opportunity to be Queen for a Day. The stretch limo in the […]
The Serious Issue of Misclassifying Workers
Taking the "easy" way out with 1099 workers can cost you much more than a visit from the IRS.In the newsletter of April 7th 2012, we again addressed the danger of recruiting workers as 1099 independent contractors. In doing so […]
Hire Slow - Fire Fast
The truth is that few business owners have had human resource management experience.Does the young lady in the photo give the impression she is giving her superior a bit of a challenge? You are going to run into situations where […]
Will We Leave a Positive or Negative Legacy?
Own your power as a strong influence as a business owner - and make deliberate choices about how you want to influence your employees, clients, and community through that roleELVIS PRESLEY - Forever a pop icon-and quite possibly the man responsible […]
Empathy versus Sympathy
Coach your cleaning technicians to success and promotion with the right balance of empathy and sympathy. Empathy: most often defined by the metaphors of 'standing in someone else's shoes' or 'seeing through someone else's eyes. Sympathy: the fact or power of sharing […]
ESTABLISHING AND PROTECTING YOUR BRAND
You don't have to be a member of a franchise in order to cookie-cutter the same ingredients for buildingSuccessful national and international retailers, manufacturers and franchise organizations are the perfect example of this topic. The franchisor has typically spent a […]
DEMANDING RESPECT WON'T EARN RESPECT
The title "Boss" does not earn our employees' respect. The respect we show to them will.I learned a life-long lesson when I was just 22 years of age. From many discussions I have had with owners and managers, I know […]
Cleaning Business Pioneers Rise Up!
Failure is nature's plan to prepare you for great responsibilities. - Napoleon Hill"Failure is nature's plan to prepare you for great responsibilities." - Napoleon Hill Thomas Edison has long been credited with inventing the electric light bulb. The fact is that it was […]
Your Company Policy Handbook Can Save Your Butt
Believe it or not, a written company policy handbook, which spells out behavioral expectations, can save your butt! And it does not matter how few employees you have.Believe it or not, a written company policy handbook, which spells out behavioral […]
