When we work without a business plan, we are forced to fly by the seat of our pantsDefinition of 'Critical Mass' A very important or crucial stage in a company's development, where the business activity acquires self-sustaining viability. When a company reaches critical mass, it is thought that they can remain viable without having to [...]
It takes more than money to create a satisfactory working environment which generates loyalty and tenureThe above photo is comprised of some fortunate cleaning employees who earned the opportunity to be Queen for a Day. The stretch limo in the background picked them up on a Saturday afternoon and escorted them to a notable casual [...]
Taking the "easy" way out with 1099 workers can cost you much more than a visit from the IRS.In the newsletter of April 7th 2012, we again addressed the danger of recruiting workers as 1099 independent contractors. In doing so we highlighted excerpts from IRS publication 15-A defining how it determines what constitutes an independent [...]
The truth is that few business owners have had human resource management experience.Does the young lady in the photo give the impression she is giving her superior a bit of a challenge? You are going to run into situations where one or more employees exhibit less than desirable behavior -- including virtual temper tantrums. There [...]
Own your power as a strong influence as a business owner - and make deliberate choices about how you want to influence your employees, clients, and community through that roleELVIS PRESLEY - Forever a pop icon-and quite possibly the man responsible for creating America's pop culture in the first place-Presley is rocking and rolling his way [...]
Coach your cleaning technicians to success and promotion with the right balance of empathy and sympathy.Empathy: most often defined by the metaphors of 'standing in someone else's shoes' or 'seeing through someone else's eyes. Sympathy: the fact or power of sharing the feelings of another, especially in sorrow or trouble. At first glance, these words [...]
You don't have to be a member of a franchise in order to cookie-cutter the same ingredients for buildingSuccessful national and international retailers, manufacturers and franchise organizations are the perfect example of this topic. The franchisor has typically spent a lot of time and money creating a system of delivering products and/or services perceived by [...]
The title "Boss" does not earn our employees' respect. The respect we show to them will.I learned a life-long lesson when I was just 22 years of age. From many discussions I have had with owners and managers, I know it conveys a message worth repeating here. It was 1964 and my business career was [...]
Failure is nature's plan to prepare you for great responsibilities. - Napoleon Hill"Failure is nature's plan to prepare you for great responsibilities." - Napoleon Hill Thomas Edison has long been credited with inventing the electric light bulb. The fact is that it was first introduced by a couple of other inventors in 1800, some 47 years before Edison [...]
Believe it or not, a written company policy handbook, which spells out behavioral expectations, can save your butt! And it does not matter how few employees you have.Believe it or not, a written company policy handbook, which spells out behavioral expectations, can save your butt! And it does not matter how few employees you have. [...]
