The average lifetime value is an important KPI for any residential cleaning business.

The average lifetime value of a client is an important key performance indicator (KPI) for your business. In this video, we demonstrate how to calculate this useful metric. Cleaning Business Today publisher and co-founder Tom Stewart also shares information on other important metrics you’ll want to pay attention to throughout the course of your business. 

Tom Stewart
and his wife, Janice Stewart, are co-owners of Castle Keepers, the first company to achieve CIMS certification. Tom is a nationally recognized leader and innovator in the house cleaning industry. Tom is co-founder and publisher of
Cleaning Business Today. To find out more about Castle Keepers, click here