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So far Tom Stewart has created 170 blog entries.

KPI: Active Clients by Month

A quick tip on how to track another important key performance indicator using Microsoft ExcelAnother key performance indicator (KPI) you need to watch is "active clients by month." If your production management software doesn't give you this number easily, one way you can get it is by using your accounting software, most of which will [...]

By |2014-04-16T15:59:17-05:00April 16th, 2014|Finance, Measuring Success / KPIs|

KPI: Break Even Analysis

How many jobs do you need to do on a daily basis to break even? Tom Stewart demonstrates how to measure this metric.  It's a pretty simple addition exercise to add up your total fixed expenses and your total revenue. It's even still routine multiplication to figure up your variable expenses in several categories. But [...]

By |2014-02-24T14:01:08-05:00February 24th, 2014|Finance, Measuring Success / KPIs|

Building Your Support Team Isn’t a Cake Walk

Have you ever seen the kitchen disasters on an episode of Cake Wars? That’s what can happen in your cleaning business when you lose control of your Support Team or don’t have one when you need it.[EasyDNNnewsToken:Left Justify Embed 300 x 250] I recently had the opportunity to lead a retreat for cleaning business owners [...]

By |2014-01-31T17:23:25-05:00January 31st, 2014|Leadership, Operations, Staff Management|

KPI: Average Revenue Per Employee

When planning for the year, it's helpful to know how to calculate the average revenue per employee.When you're putting together your plans for the upcoming year, one of the metrics you're going to want to know and track throughout the year is your average revenue per employee. If you plan on bringing on new accounts [...]

By |2014-01-16T15:51:53-05:00January 16th, 2014|Finance, Measuring Success / KPIs, Staff Management|

Know Yourself First: Using Professional Assessments To Grow Your Business

When business owners see themselves through the objective lens of leadership assessment, the process of crafting and hiring a management team becomes better focused.Small business entrepreneurs rarely start their business journey with an MBA, and even those who do wouldn’t say they learned the secrets for going from a 1- to 2-person start-up to leading [...]

By |2014-01-15T15:45:25-05:00January 15th, 2014|Leadership, Staff Management|

KPI: Rate Increase to Equivalent Client

In this Key Performance Indicator, we calculate the possible effects of a rate increase. As the cost of doing business continually goes up, we want to make sure that what we're charging for our services goes up accordingly. There's always a concern with a rate increase that we might lose customers. So it's important to [...]

By |2013-12-16T15:58:07-05:00December 16th, 2013|Finance, Measuring Success / KPIs|

KPI: 52 Week Moving Average

Tom Stewart goes deeper into measuring revenue with this Key Performance Indicator video about how to calculate revenue based on a 52-week moving average.Measuring your revenue can be misleading because of seasonal fluctuations. Previously I showed you how to use a 12-month moving average to show how you can get a clearer picture of how [...]

By |2013-11-15T18:23:05-05:00November 15th, 2013|Finance, Measuring Success / KPIs, Technology|

KPI: Monthly vs. 12-Month Moving Average

The true picture of your business revenue can be obscured by seasonal variations. This handy tip using Microsoft Excel can help you view your growth over time.Measuring your revenue month-to-month can be misleading because of seasonal fluctuations. It can be difficult to know if your revenue is growing and by how much. In this KPI [...]

By |2013-10-21T15:00:46-05:00October 21st, 2013|Finance, Measuring Success / KPIs, Technology|

Barriers to Growth, Part Four: Market Dynamics

This is the fourth and final installment in Cleaning Business Today’s series about overcoming barriers to growth.This is the fourth and final installment in Cleaning Business Today’s series about barriers to growth. Hopefully, you have already read the first three articles in the series—A Conversation with Jim Alampi, Leadership, and Infrastructure and Systems. In the [...]

By |2013-09-12T17:32:23-05:00September 12th, 2013|Finance, Leadership, Operations|

Barriers to Growth, Part Three: Infrastructure and Systems

CBT publisher Tom Stewart continues his conversation with Jim Alampi. In this installment, Jim examines how infrastructure and systems relate to emerging technology.Hopefully, you’ve already seen the first two installments of Cleaning Business Today’s four-part series on barriers to growth. In the first article, we identified and discussed the natural and predictable barriers that every [...]

By |2013-09-12T15:54:50-05:00September 12th, 2013|Leadership, Operations, Technology|
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