Articles by: Kristen Hadeed

Kristen Hadeed is the founder of Student Maid, a Gainesville, Florida-based residential cleaning company she built from a Craigslist ad into a nationally recognized model for employee retention and workplace culture. A two-time TEDx speaker — her talk "The Millennial Myth" has surpassed 3 million views — and the author of Permission to Screw Up: How I Learned to Lead by Doing (Almost) Everything Wrong (Penguin Random House), Kristen now works with organizations across industries as a keynote speaker and leadership culture consultant. Her work has been featured in TIME, Forbes, PBS, NBC, and Inc. Learn more at kristenhadeed.com.

An interview with Kristen Hadeed of Student Maid

Kristen Hadeed built Student Maid by treating cleaners like future leaders. Derek Christian interviews her about culture, empowerment, and the lessons from her book Permission to Screw Up.

Permission to Screw Up – by Kristen Hadeed

Founder and CEO of Student Maid releases ground-breaking book; read an excerpt here on CBT. When Kristen Hadeed posted an ad on Craigslist offering to clean houses her junior year of college, conveniently for the same price as a pair […]

Business Strategy | Leadership | Leadership Habits | Time Management

3 Ways Millennials Influence Your Profitability

If you don’t take millennials seriously as a consumer and employee group, your business will only get harder to keep in the black, much less grow.

Employee Training | Staff Management

Dirty Beginnings to Suite Solutions: How Technology Solved My Scheduling Dilemma

When Student Maid’s client list grew to hundreds of recurring jobs, scheduling became unmanageable — alarm codes, pet allergies, preferred teams, access instructions, distance between stops. Kristen Hadeed tried more than 30 apps before concluding that no off-the-shelf solution fit. […]

Finance | Leadership | Operations | Technology