About Dick Ollek, CBSE

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So far Dick Ollek, CBSE has created 5 blog entries.

Are You Wasting Money on Training?

Making time for thorough training and continuous training is not the waste of money it may feel like. In the service industry today, no subject receives more discussion and fewer results than does training. Nearly every proposal I have seen in the contract cleaning industry has a section on how they employ trained personnel—POORLY TRAINED [...]

By |2015-04-20T16:48:47-05:00April 20th, 2015|Operations, Staff Management|

Make Plans Now to Attend the BSCAI Convention in Orlando!

With technology, networking and business education, it's a week that could truly change how you view your business.Every day now I am seeing more and more material on social media and in the mail promoting and talking about the upcoming ISSA and BSCAI conventions in Orlando, FL. In case you missed it (which would be [...]

By |2014-08-27T13:02:38-05:00August 27th, 2014|Leadership, News|

The Value of a Good Accountant – and How to Find One

You can’t grow a business on shoe box accounting.If you are like me, you probably started out in your business doing “shoe box” accounting. Some of you may still be doing it. That is where you put all your receipts, invoices and checks into a “shoe box” and take it to someone to “straighten it [...]

By |2014-05-23T14:01:14-05:00May 23rd, 2014|Finance, Technology|

One Case for Purchasing Through a Distributor: Technical Training

Beyond providing one-stop shopping for your cleaning products and supplies, distributors just may be the best way to tap into collections of technical and product training for your technicians. Recently I had the privilege of spending some quality time with a distributor who showed me how he was providing added value to his customers, especially [...]

By |2014-05-21T15:46:24-05:00May 21st, 2014|Operations, Staff Management|

Matching the Candidate to the Job through Profiling

One of the most successful management hiring practices is the use of assessments to match candidates to the job. I want to talk a bit about the importance of profiling management and sales people in our industry. I am not talking about profiling cultures or nationalities, but rather the importance of having prospective new staff [...]

By |2013-12-27T22:34:49-05:00December 27th, 2013|Staff Management|
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