Workers who aren’t sitting at desks — often the ones who deal directly with customers — say they don’t get enough information from the top.
In an article found on Fortune.com, we learn that field employees often feel like they don’t get enough information from the top. Here are some quick highlights from a recent study of more than 1,000 “non-desk” workers at U.S. companies.
Communicating our business goals, as well as changes in company policies, with employees we don’t see every day is important to our overall success. This article offers some practical advice on ways to improve your communication with your field staff.