Never forget that even in the cleaning industry you must be the best interviewer you possibly can be.

Everyone agrees no business is better than its employees. So if hiring the right people is so important… why are most interviewers satisfied with being mediocre interviewers?

Maybe they assume the burden of greatness lies solely with the employee. (“Hey, it’s his job to impress me.”) But that’s short-sighted and, well, stupid.

To find the best employees you possibly can, you must be the best interviewer you possibly can.

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In “10 Qualities of Exceptional Interviewers,” Inc. Magazine columnist Jeff Haden lays out 10 qualities of a great interviewer, someone who’s doing more than going through the motions or ticking off items on a list.