Book Reviews
Did you know that some amazing cleaning business owners have written books about their experience? Check these out and make sure they are on your shelf towards creating your best cleaning business.
Predictably Irrational Book Review: What Behavioral Economics Teaches Cleaning Business Owners
If you’ve ever wondered why customers ask for their money back when that isn’t really what they want, why fees can make bad behavior worse, or why a cash bonus is forgotten while a gift is remembered, this one is […]
Book Review: Leadership and Self-Deception
Liz Trotter on getting out of the box in her review of Leadership & Self-Deception.
An interview with Kristen Hadeed of Student Maid
Kristen Hadeed built Student Maid by treating cleaners like future leaders. Derek Christian interviews her about culture, empowerment, and the lessons from her book Permission to Screw Up.
Fired Maid to Write Tell-All Book About Royal Family
Employee sues for wrongful termination and threatens to reveal dirty laundry. The Grand Duchess of Luxembourg could soon have one of her former household maids airing the family's dirty laundry rather than washing it. The employee, having been fired for […]
6 Books for Getting More Done in Less Time
Cross more things off of your to-do list; delegate to others; improve productivity and efficiency.Inc. 500 entrepreneur and best-selling author Kevin Daum reviews and recommends these 6 books to help you get more done in less time - resulting in […]
You Want to Do it All. STOP! Do this instead.
Book Review: The E-Myth Revisited – Step 1 to get from working IN your business to working ON your business
Training Your Cleaning Staff on Customer Service and Sales
If you aren’t including customer service training – even professional reading – for your staff, you may be losing more business than you’re gaining.
Martha Stewart's Homekeeping Handbook: The Essential Guide to Caring for Everything in Your Home
The past decade has seen a resurgence in the class home and etiquette tomes of the late 19th century, and Martha Stewart has just the weight with home-makers and professionals to provide a worthy guide.[EasyDNNnewsToken:Left Justify Embed 300 x 250]Inspired […]
Home Comforts: The Art and Science of Keeping House by Cheryl Mendelson
Cleaning for health isn’t the novel concept many assume. In her book Home Comforts, Cheryl Mendelson encourages a return to the cleaning and housekeeping traditions that kept families healthy. [EasyDNNnewsToken:Left Justify Embed 300 x 250] Home Comforts: The Art and […]
Book Review: The Professional Cleaner’s Personal Handbook, by Don Aslett
Aslett puts the profession of cleaning into new perspective and discusses it as a career to take pride in, one of great responsibility which requires strong people skills.
