Book Review: Leadership and Self-Deception

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Liz Trotter on getting out of the box

To watch Liz Trotter’s review of Leadership and Self-Deception: Getting Out of the Box by The Arbinger Institute click the play button below.


About Leadership and Self-Deception

Since its original publication in 2000, Leadership and Self-Deception has become a word-of-mouth phenomenon. Its sales continue to increase year after year, and the book’s popularity has gone global, with editions now available in over twenty languages.

Through a story everyone can relate to about a man facing challenges on the job and in his family, the authors expose the fascinating ways that we can blind ourselves to our true motivations and unwittingly sabotage the effectiveness of our own efforts to achieve success and increase happiness.

This new edition has been revised throughout to make the story even more compelling. And drawing on the extensive correspondence the authors have received over the years, they have added a section that outlines the many ways that readers have been using Leadership and Self-Deception to improve their lives and workplaces—areas such as team building, conflict resolution, and personal growth and development, to name a few.

Read this extraordinary book and discover what millions already have learned—how to consistently tap into an innate ability that dramatically improves both your results and your relationships.

View on amazon.com

Liz Trotter is a partner in Castle Keepers House Cleaning. She is also founder of American Maid Cleaning in Olympia, Washington, a former ARCSI board member, a partner in Cleaning Business Builders, and a charter member of Cleaning For A Reason.


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is a publication of Tom Stewart and Derek Christian, who also partner in Castle Keepers House Cleaning, one of the fastest growing professional house cleaning services in the US.

Author

  • Liz Headshot 05 2026

    With more than three decades of business experience, Liz brings unmatched expertise:

    Entrepreneurship: Founded and scaled American Maid Service into a self-sustaining entity since 1993

    Real Estate: Built a portfolio of over 80 rental properties

    Industry Expertise: 30+ years in the cleaning industry and beyond

    Coaching: Certified High-Performance Coach dedicated to results-driven growth through Core Profit Builders

    Her journey reflects not just professional success but also the ability to help others translate knowledge into action and overcome limiting beliefs.

    Founder and CEO
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