Best Practices
Some cleaning business practices have stood the test of time – and profitability – and that’s what you’ll find here: the best practices and choices that lead to consistent growth, profitability, and scalability for your cleaning business or maid service.
Keep Your People, But With Better Results: 10 Turn-Key Ideas to Improve Staff Attendance and Quality
Struggling with absenteeism and quality issues? These 10 turn-key incentive ideas help you improve cleaning staff performance — without firing anyone.
“What Industry Are You In?” — How Home Cleaning Owners Should Answer That Dropdown
Picking an industry label for your home cleaning business affects licensing, taxes, and insurance. Here’s what each category means and how to choose right.
Smart Business Moves Returns for Special Event on Protecting Profit in a Shifting Market
Industry leaders Tom Stewart and Liz Trotter reunite for a free virtual event focused on helping cleaning business owners prepare for economic uncertainty.
Rate Increase Per Year: The Cleaning KPI With the Most Profit Leverage
Your annual rate increase is the cleaning KPI with the most profit leverage. See why 1% on price can mean 10% on profit — and how to raise rates without losing clients.
Close Rate Per Week: The Core KPI That Turns Quotes Into Predictable Revenue
Your cleaning company’s close rate decides how much revenue is actually predictable. Learn how to calculate it, the ~30% top-quartile target, and how to raise it.
Quotes Per Week: The Core KPI That Tells You If Your Cleaning Business Is Growing
Quotes per week is the cleaning KPI that signals real growth. Learn how to calculate it, hit the 19-per-week benchmark, and quote more accurately to win.
Bill Rate Per Cleaning: How a 1% Price Increase Becomes 10% More Profit
Your bill rate per cleaning is the most direct lever on profit. Learn how to calculate it, why small price increases compound, and proven ways to raise it.
The 5 Pillars of Culture
Creating a thriving and cohesive work culture is essential for any organization’s success. An effective work culture fosters employee engagement, satisfaction, and productivity while promoting teamwork and innovation.
Why You Should Hire An Expert Cleaning Service To Check Your Home
4 reasons to hire a cleaning service instead of doing it yourself
How To Start A Cleaning Business
If 2020 has taught us anything, it's to be prepared to start over or try something new. With many industries downsizing due to extensive economic pressure during the global pandemic, it’s right to step out and start determining your salary. […]
