The annual Professional Image Awards are an opportunity for the residential cleaning community to recognize industry professionals for their outstanding contributions during the last year. ISSA Residential will present two awards at ISSA Show in Las Vegas:
- Professional Cleaner of the Year Presented by PerfectCLEAN
- Office Team Member Award
ISSA Residential Professional Image Award
The residential cleaning industry continues to evolve, especially in the face of hiring challenges and rising customer expectations. You know who your A-players are—the people who show up, elevate your business, and set the standard for everyone around them. The ISSA Residential Professional Image Award program gives you the opportunity to celebrate those standout individuals.
Rewarding fantastic staff is important. This award recognizes your “go-to” cleaner or trainer that is
- always reliable,
- helpful to other staff, and
- whom you, your clients and your employees value and trust above others.
This person consistently goes above and beyond their responsibilities. Recognize your best cleaning tech or trainer as a PerfectCLEAN Professional Cleaner of the Year nominee.
Residential cleaning certifications further reinforce this excellence by showcasing your team’s skills, boosting client trust, and upholding the highest standards of quality, safety, and service.
Nominate an outstanding professional issa cleaner of the year award:
Office Team Member of the Year Award
Behind every successful residential cleaning company is the office professional who keeps everything running. This award honors your top office staff member—whether an office manager, scheduler, salesperson, customer service representative, or another essential administrative role.
Nominate the person who ensures smooth operations, takes on additional responsibilities without hesitation, and supports your customers and team with excellence. They are the backbone of your business, and this award recognizes the critical impact they make every day.
Nominate an exceptional office team member for recognition:
FAQs
A: The ISSA Residential Professional Image Award is an industry recognition program that honors standout cleaning technicians and office team members at residential cleaning companies. It includes two awards: the PerfectCLEAN Professional Cleaner of the Year, which recognizes exceptional field cleaners and trainers, and the Office Team Member of the Year, which honors the administrative staff who keep operations running. Nominations are submitted by cleaning business owners through ISSA's website.
A: Any cleaning technician or trainer at a residential cleaning company can be nominated — the award is specifically designed for the field-level employee who is consistently reliable, goes above and beyond, and is trusted by both clients and coworkers. The nominating owner doesn't need to be an ISSA member, though ISSA membership provides access to additional industry resources and recognition programs.
A: The Office Team Member of the Year award is open to any administrative role — office managers, schedulers, customer service representatives, salespeople, or any other staff member who keeps the back office running. ISSA describes the ideal nominee as someone who takes on additional responsibilities without hesitation and supports both customers and the field team with consistency and excellence.
A: Nominations are submitted through ISSA's residential cleaning section at issa.com. Separate nomination forms exist for the Professional Cleaner of the Year and the Office Team Member of the Year. If you want to make the strongest possible nomination, pull performance data from your job management software before you write — complaint resolution records, client feedback tied to specific team members, and consistency metrics over time give you concrete evidence to back up what you already know about your best people.
A: High turnover is one of the most expensive recurring costs in residential cleaning, and structured recognition is one of the most cost-effective retention tools available. A national award nomination signals to an employee — and to your whole team — that exceptional work gets noticed at a level beyond a bonus check. ISSA designed the Professional Image Award program specifically in response to hiring challenges and rising customer expectations in the residential cleaning industry.
A: Cleaning business software with quality control workflows, inspection checklists, and client feedback tracking creates a data trail that makes your best employees visible — not just memorable. If your platform logs technician performance, complaint resolution records, and client satisfaction patterns over time, you can pull that history to support a nomination rather than relying on memory. At Stage 2 and above, this kind of operational data is one of the underappreciated benefits of running a tighter system.
