Quotes Per Week: The Core KPI That Tells You If Your Cleaning Business Is Growing

Core KPI February 2025

Watch the full February Core KPI webinar on quotes per week.

Every week you don't put enough quotes in front of prospects is growth you'll never get back — and unlike a busy season, you can't quote retroactively. That's exactly why quotes per week is one of the 12 core KPIs that drive your margins.

What quotes per week actually tells you

Quotes per week is a "green" KPI — higher is better — because it's the clearest early signal of whether your sales and marketing are working. A rising quote count means more growth opportunity, and if you're pricing jobs well, more profit. The goal isn't just more quotes, though; it's more accurate quotes, since each one is your first chance to maximize a customer's lifetime value. Keep an eye on your lead-to-quote percentage too: a low one means prospects are stalling out before anyone gives them a price.

How to calculate it — and where you should land

Divide your total number of quotes by the number of weeks. That's it. Among MaidCentral partners, the top quartile quotes at least 19 times per week, so that's a strong target to push toward. Pull at least six months of data for a stable number, unless you've recently changed something major.

Stop quoting off a spreadsheet

The fastest way to cap your growth is to keep picking price off an old square-footage table, says Ajia Holiday of the MaidCentral team. Those sheets use arbitrary groupings, rarely get updated, and ignore the factors that actually drive a job. Flip the order: start with time, not price. Estimate how long the job takes based on real factors — square footage, people, pets, wet versus dry rooms — then apply the hourly rate you need to cover costs and hit your target profit, then add for any extras. Quoting this way is iterative; the more data you capture (quoted versus allowed versus actual time), the sharper it gets.

Make quoting frictionless

You raise quotes per week by removing friction on both ends. On the front end, add online quoting — it's a 24/7 salesperson that captures the buyer who wants a price at 2 a.m. without talking to anyone. Holiday is blunt that this doesn't replace phone or in-home estimates; it only adds a channel so you stop losing the customers who'll never call. On the back end, follow up fast and automatically: leads go bad quickly, and the first business to respond usually wins. Use texts, emails, and reminders from one centralized place, and automate the sequence so nothing slips.

The payoff

Small movement here compounds. In an illustrative projection from MaidCentral's growth-comparison tool, a roughly $1M company quoting about 10 times a week could add around $40,000 in annual revenue just by landing 2.5 more quotes per week — and a 50% jump could roughly double that. Treat that as an example of the math, not a guarantee; your numbers scale with your size and close rate.

The Monday takeaway

Calculate your quotes per week against the 19-per-week benchmark, then pick one lever — turn on online quoting, tighten your follow-up automation, or rebuild your quoting around time instead of a price table — and run it for a quarter. One number, moved a little, can quietly fund your next stage of growth.

FAQs

Q: How do I calculate quotes per week for my cleaning business?

A: Divide your total number of quotes by the number of weeks in the period you're measuring. For a reliable figure, use at least six months of data unless you've recently made a major change. The result shows how many quoting opportunities your sales and marketing are generating each week.

Q: What is a good number of quotes per week for a cleaning company?

A: Aim for at least 19 quotes per week, which is where the top 25% of MaidCentral partners land. The right target depends on your size and market, but if you're well below that, your pipeline likely has room to grow. Watch the trend over time rather than fixating on a single week.

Q: Why does quotes per week matter so much?

A: It's the earliest clear signal of whether your sales and marketing are working and whether your business has room to grow. More quotes — priced accurately — typically mean more revenue and more profit. It's also where you start maximizing each prospect's lifetime value.

Q: Should I start a quote with price or with time?

A: Start with time, not price. Estimate how long the job will take based on real factors like square footage, people, pets, and wet-versus-dry rooms, then apply the hourly rate you need to cover costs and hit your profit goal, and add for any extras. Pricing off an old square-footage table leaves money on the table because it ignores what actually drives the work.

Q: Is online quoting worth it for a cleaning business?

A: Yes, for most companies. Online quoting works as a 24/7 salesperson, capturing buyers who want a price immediately and won't call to get one. It doesn't replace phone or in-home estimates — it adds a channel so you stop losing customers who prefer to book themselves.

Q: How do I follow up on quotes so they convert?

A: Follow up fast and consistently, because leads go bad quickly and the first business to respond usually wins. Use multiple methods — text, email, and reminders — from one centralized place so everyone on your team can see the history. Automating the sequence keeps follow-up from slipping through the cracks.

Q: How much revenue can more quotes per week actually add?

A: It can be substantial. In an illustrative projection from MaidCentral's growth-comparison tool, a roughly $1 million company quoting about 10 times a week could add around $40,000 a year by getting just 2.5 more quotes per week. Treat that as example math rather than a guarantee — your actual gain depends on your size and close rate.

Author

  • Ajia Holiday headshot

    Ajia Holiday is a strategist and educator at MaidCentral who has spent years organizing and translating residential cleaning industry data into insights business owners can actually use. She works closely with performance benchmarks across hundreds of cleaning companies, presenting data findings monthly and helping owners move from raw numbers to real decisions. Her sessions are known for being data-dense and practically grounded.

    Ajia started in the field and in cleaning business management before building a career in operations, strategy, and industry education. She is a voracious reader and practitioner — someone who spent years applying management frameworks inside the real constraints of cleaning businesses, not just studying them in theory. She brings the specificity that comes from having actually made the transition: the hard parts, the turning points, and the skills that made the difference. She has spent 11 years helping cleaning business owners and their teams build the leadership capacity that drives retention, consistency, and sustainable growth.

    Partner Success Manager
  • Cleaning business software for success and profits 8 1
  • Modern cleaning skyscraper
  • Cleaning business software for success and profits 7
  • Issa 26 digital ads cbt april 300x700 1
  • Gusto skyscraper
Cleaning Business Today - The magazine for the cleaning industry
  • Issa 26 digital ads cbt april 300x250 1
  • 300px x 250px sidebar ad medium 1
  • Cleaning business software for success and profits 5
  • Gusto giftcard ad 1 scaled
  • Cleaning business software for success and profits 6
  • Pt iaqfilter c3 putdustwhereitbelongs 300x250
  • Pt iaqfilter c2 keepdustallergensatbay 300x250
  • Responsiblock1.2