Articles by: CeCe Mikell
“What Industry Are You In?” — How Home Cleaning Owners Should Answer That Dropdown
Picking an industry label for your home cleaning business affects licensing, taxes, and insurance. Here’s what each category means and how to choose right.
NY fourth state to add paid parental leave to employers' FMLA obligations
FMLA and paid family leave affects small businesses with 50+ employees this year or last year.While a large percentage of cleaning businesses are too small to be covered by Family and Medical Leave Act requirement, those with 50+ employees for […]
12 cleaning upsells for 12 months – part 2
It’s never too late to implement your upselling strategy. Get yourself ready with these campaign ideas for July – December.As you’re pulling up to the end of the first quarter or 2016, let’s finish up a year’s worth of monthly […]
5 Changes that Enhanced Our Convention and Trade Show Experience
It's only one week - that annual convention and trade show - so how you spend your time is critical for both your immediate enjoyment and your long-term success through the next year.As I reflect on our editorial focus for […]
5 Ways to Win the Game of Reviews
Cleaning up your customer service and your quality procedures are key to getting great reviews online – and upgrading the not-so-good ones.In March 2014, it looked like the online review landscape might be changed when Joe Hadeed, owner of Hadeed […]
How to Be the Biggest Cleaning Business in Town
Starting out in a small town didn’t mean phClean owner Sara Martin had to be just another small town business.CBT: When, why and how did you get your start in the cleaning industry and with phClean? SM: My dad was […]
The Family Business: They Have to Really Want It for the Dream to Become Reality
Father and son navigate the life-long process of succession planning. When Dave Povlitz filed his business corporation paperwork in 1989, he was already thinking about who would take over the company when he was ready to retire. Though that day […]
The Intersection of Client and Technician: Annual Software & User Experience Survey
From new mobile options to the addition of sales and marketing functions, new scheduling and user experience solutions are on the rise.
Stop Asking the Wrong Questions about Pricing Your Service
Each company’s pricing sweet spot is different, so dig in to the full complexity of figuring up your perfect service price for your market.Yes! Yes, there is a WRONG question to ask about pricing your service. You know it already. […]
Happy Birthday,CBT! Our First Year in Review
CBT celebrates its first year of delivering the best news and business information to cleaning business owners.[EasyDNNnewsToken:Left Justify Embed 300 x 250]As we release the thirteenth issue of Cleaning Business Today, we reflect on the wonders of our first year […]
