Readers' Choice
What readers are reading the most – and coming back for more!
Do More Than the Minimum To Keep Clients Happy and Boost Sales
To become and remain competitive, you’ve got to know what your competition is likely offering – so you can do more and better. When 75% of an industry is doing the same thing, that thing (or collection of tasks) becomes […]
Homejoy Is Going Out of Business
On-demand house cleaning service announces that it's closing its doors.On the heels of the US Department of Labor’s new interpretation of worker classification status, Homejoy, one of the first and top funded on-demand home service providers, has announced it is […]
4 Money-Saving Tips for the Cleaning Conventions
Do these four things this month to make sure you are getting the biggest bang for your buck at the annual cleaning conventions and trade show. The idea of leaving your company for a week – even for business – […]
The “Almost Perfect” Vacuum: Top Recommended Vacuums for Residential Cleaning Services
Be the company your customers come back to, even when they lie to you.
The Intersection of Client and Technician: Annual Software & User Experience Survey
From new mobile options to the addition of sales and marketing functions, new scheduling and user experience solutions are on the rise.
Backstabbers: The Risk of Training Your Competition
When a former employee steals your clients, even with a non-compete agreement it’s hard to prove they have broken the law.
Cleaners Corner: Microfiber Use and Care Best Practices
Keep your microfiber investment alive for up to five years by asking some key questions before you purchase and using an effective and consistent laundering rotation. With the use of microfiber increasing among cleaning businesses from residential to commercial to […]
Eight Steps to Employ the Right Person Legally
You’ve been working hard to build your business and now you can’t keep up with all the work! Here are eight steps to make hiring a snap!
Midnight Adventures in Business Ownership
What one cleaning business owner had to do to learn his mail slot was compromising his office security.
Right or Successful?
Sometimes great service comes from not worrying about who is right or wrong.
