Smart cleaning business owners accept that a solid training program for cleaning technicians is a core element of success in our industry. And they tend to agree that systems and techniques founded on best practices, as deemed by industry experts, are the way to ensure consistent service quality, enhance job satisfaction and strengthen competitive advantage.
For these exact reasons, recognized residential cleaning industry veterans and leaders created the House Cleaning Technician Training & Certification program a little over 10 years ago, endorsed by and available only through schools approved by the IICRC (the Institute of Inspection, Restoration and Cleaning Certification).
Now, the committee that oversees this program wants your opinions on the current program, a two-day learning event and proctored certification exam, as well as a new learning format to train field personnel.
The HCT2020 survey will take 3 – 4 minutes to complete and you can do it on your phone or tablet during a break from the ARCSI/ISSA show or from your workday back home.
Let us hear from you! Click this button to take the HCT2020 survey: