Benja Lane, Author at Cleaning Business Today

About Benja Lane

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So far Benja Lane has created 2 blog entries.

3 Things You Must Do to Keep High-End Clients
3 Things You Must Do to Keep High-End Clients

3 Things You Must Do to Keep High-End Clients

Critical steps your company must take to get and hold onto your most valuable customersOne of the cleaning jobs I landed when I started my cleaning business was in a larger, high-end home where my employees and I worked side-by-side with the housekeeper. I’ll never forget the first day we carefully made the beds only [...]

By Benja Lane|2015-06-26T14:37:03-05:00June 26th, 2015|Customer Service, Customer Service and Retention, Hotel/Housekeeping, Sales and Marketing|

Put One Foot in Front of the Other: One Cleaner’s Path to Leadership
Put One Foot in Front of the Other: One Cleaner’s Path to Leadership

Put One Foot in Front of the Other: One Cleaner’s Path to Leadership

She didn’t set out to be a cleaner or even a cleaning business owner, but that’s where her path to leadership began.We hear these things when we’re at the beginning of our business and think “they don’t apply to me” because I don’t have other cleaners yet or an office needing staff or enough towels [...]

By Benja Lane|2015-02-23T18:49:43-05:00February 23rd, 2015|Leadership, Start Your Cleaning Business|