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The Most Relevant Resource for Cleaning Industry News and Trends

Latest Articles

Keep Your People, But With Better Results: 10 Turn-Key Ideas to Improve Staff Attendance and Quality

July 9, 2026

Struggling with absenteeism and quality issues? These 10 turn-key incentive ideas help you improve cleaning staff performance — without firing anyone.

What ISSA’s Advocacy Fund Accomplished for the Cleaning Industry in 2025–2026

July 3, 2026

ISSA’s 2025-2026 Advocacy Impact Report documents real wins for cleaning businesses — apprenticeships, product policy, and a Senate bill. Here’s the breakdown.

Nominations Open Now for the 2026 ISSA Residential Professional Image Awards

June 25, 2026

Take the time to recognize your team members that make all the difference at your business!

cbt industry classification

“What Industry Are You In?” — How Home Cleaning Owners Should Answer That Dropdown

June 23, 2026

Picking an industry label for your home cleaning business affects licensing, taxes, and insurance. Here’s what each category means and how to choose right.

ISSA Show 2026 Speakers CBT featured

ISSA Show North America 2026 Registration Now Open: Essential Event for Residential Cleaning Professionals

June 22, 2026

Las Vegas Event Offers Targeted Education, Industry Connections, and Growth Strategies for Residential Service Providers

ISSA Advocacy

Your Voice Needed to Restore Work Opportunity Tax Credit

June 15, 2026

ISSA needs your help to re-instate the Work Opportunity Tax Credit (WOTC) for cleaning businesses.

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Sponsored Articles

Growing Your Cleaning Business: Tips With A Difference

May 30, 2024

Expanding your cleaning company can be a rewarding endeavor, offering increased revenue and the opportunity to serve more clients. However, growth requires strategic planning and execution. This article provides practical […]

4 Ways You Can Use Reputation Marketing to Grow Your Cleaning Business

August 13, 2021

It’s no secret that the cleaning industry is quite a competitive business environment. As a business owner, it’s crucial that you find a way to differentiate your business in your […]

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Town & Country Stays on the Front Edge of Cleaning Homes with ProTeam

September 9, 2020

Town & Country Cleaning Services has been an industry leader in the Chapel Hill area for 29 years. Jon Lorbacher, Operations Manager for the last three years, believes strongly in […]

Backpack photo

ProTeam Backpack Vacuum

June 2, 2020

Spring Cleaning with a ProTeam Backpack Vacuum It is already Spring, and homeowners – who have been spending a lot of time in their homes this year – are ready […]

Technology Articles

Setting the Benchmark for Cleaning Service Excellence: MaidCentral Sweeps 2026 Awards from Software Advice

February 12, 2026

MaidCentral has been officially recognized as an industry leader for 2026, earning prestigious accolades from Software Advice, one of the most trusted names in software consultation and reviews.

Two-way radios: A tool to improve custodial team communication

January 30, 2022

A great and simple tool for commercial cleaning teams to improve their communication is two-way radios. Two-way radios create instant and clear communication that allows cleaning teams to work with […]

True Freedom is Found in Good Systems

December 2, 2021

2 years ago, I quit. I had a thriving 2.5 million dollar cleaning service I had been building since 2006, and I walked away, just like that. November 12th, 2019 […]

4 Ways You Can Use Reputation Marketing to Grow Your Cleaning Business

August 13, 2021

It’s no secret that the cleaning industry is quite a competitive business environment. As a business owner, it’s crucial that you find a way to differentiate your business in your […]

Jobber announces a grant to help small service businesses

April 5, 2021

Jobber, the leading provider of home service management software, today unveiled Boost by Jobber, a grant program to further support the hard-working entrepreneurs within the home services sector. Aspiring entrepreneurs, […]

Squeaky Clean: Top Tips For Marketing Your Cleaning Business On Instagram

July 22, 2020

Are you on Instagram? This photo-sharing social media platform, with its streamlined UX and super mobile-optimised design has been gradually creeping up on Facebook and Twitter as the dominant platform. […]

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Start your cleaning business articles

cbt industry classification

“What Industry Are You In?” — How Home Cleaning Owners Should Answer That Dropdown

June 23, 2026

Picking an industry label for your home cleaning business affects licensing, taxes, and insurance. Here’s what each category means and how to choose right.

ISSA Show 2026 Speakers CBT featured

ISSA Show North America 2026 Registration Now Open: Essential Event for Residential Cleaning Professionals

June 22, 2026

Las Vegas Event Offers Targeted Education, Industry Connections, and Growth Strategies for Residential Service Providers

Issa 26 digital ads cbt april 300x250 1

Registration is Now Open for ISSA Show North America 2026

June 1, 2026

The cleaning industry’s premier event has been confirmed for November 16-19 in Las Vegas, and registration is now open.

Jobber announces a grant to help small service businesses

April 5, 2021

Jobber, the leading provider of home service management software, today unveiled Boost by Jobber, a grant program to further support the hard-working entrepreneurs within the home services sector. Aspiring entrepreneurs, […]

How To Start A Cleaning Business

August 13, 2020

If 2020 has taught us anything, it's to be prepared to start over or try something new. With many industries downsizing due to extensive economic pressure during the global pandemic, […]

Part 1: Green Cleaning – It’s Your Business

April 3, 2019

Anyone can say they clean green. But what does that mean? Many shades of green exist within the spectrum of green cleaning. How green is green? The varied scenarios include […]

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Start your cleaning business today

Readers Choice

Keep Your People, But With Better Results: 10 Turn-Key Ideas to Improve Staff Attendance and Quality

July 9, 2026

Struggling with absenteeism and quality issues? These 10 turn-key incentive ideas help you improve cleaning staff performance — without firing anyone.

What ISSA’s Advocacy Fund Accomplished for the Cleaning Industry in 2025–2026

July 3, 2026

ISSA’s 2025-2026 Advocacy Impact Report documents real wins for cleaning businesses — apprenticeships, product policy, and a Senate bill. Here’s the breakdown.

Nominations Open Now for the 2026 ISSA Residential Professional Image Awards

June 25, 2026

Take the time to recognize your team members that make all the difference at your business!

How Much is My Cleaning Company Worth?

January 3, 2022

I have been coaching for a very long time and one of the most common questions I get is how much can I sell my cleaning service for? There are […]

Top 15 Stories of CBT’s Third Year

April 4, 2016

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year. During our third year […]

12 Cleaning Upsells for 12 Months

February 17, 2016

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2. Pull out your annual […]

9 Questions with a Cleaning Business Insurance Expert

December 4, 2015

What you don't know about business insurance for the cleaning industry could save you a lot of time and money. In the insurance industry, cleaning businesses are a very popular […]

3 Ways My Business is Better Today Than a Year Ago

November 11, 2015

Major change requires checking progress and making adjustments as needed. In Part 1 of our series, we analyzed the profitability challenge my business was facing at the start of 2014. […]

Active versus Passive Time Management for the Cleaning Business Owner

August 31, 2015

Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.

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Leadership

Keep Your People, But With Better Results: 10 Turn-Key Ideas to Improve Staff Attendance and Quality

July 9, 2026

Struggling with absenteeism and quality issues? These 10 turn-key incentive ideas help you improve cleaning staff performance — without firing anyone.

ISSA Show 2026 Speakers CBT featured

ISSA Show North America 2026 Registration Now Open: Essential Event for Residential Cleaning Professionals

June 22, 2026

Las Vegas Event Offers Targeted Education, Industry Connections, and Growth Strategies for Residential Service Providers

Issa 26 digital ads cbt april 300x250 1

Registration is Now Open for ISSA Show North America 2026

June 1, 2026

The cleaning industry’s premier event has been confirmed for November 16-19 in Las Vegas, and registration is now open.

Recognizing Excellence and Service: The Cleaning for a Reason Debbie Sardone Scholarship

February 23, 2026

Nonprofit marks milestone 20-year anniversary with newly created scholarship.

MaidCentral Unveils Profit Bootcamp: A Company-Wide Training Program Designed to Transform Cleaning Businesses Through Data-Driven Growth

December 1, 2025

MaidCentral today announced the launch of Profit Bootcamp, an all-new virtual partner and customer education program built to help cleaning business owners and their teams master the operational, financial, and strategic systems that drive sustainable profitability and growth.

Maid Brigade Names Danessa Itaya as Brand President

November 14, 2025

A veteran franchise executive, Itaya brings more than 25 years of experience in multi-brand operations, franchise development, and system growth.

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Measuring Success / KPIs

Core KPI November 2025 cropped

How to Reduce Technician Turnover

November 5, 2025

Technician turnover quietly drains cleaning-company profit. Learn how to calculate it, what a healthy rate looks like, and proven ways to reduce technician turnover.

Core KPI October 2025 cropped

Absentee Rate: The Core KPI That’s Quietly Eating Your Cleaning Margins

October 1, 2025

Your cleaning company’s absentee rate quietly drains revenue and morale. Learn how to calculate it, the under-7% goal, and proven ways to bring it down.

Core KPI August 2025 cropped

Customer Attrition Rate: The Red KPI That Decides Whether You Grow or Shrink

August 7, 2025

Your cleaning business customer attrition rate quietly caps growth. Learn to calculate it, hit the under-5% goal, and use consistency to bring it down.

Core KPI July 2025 cropped

Payroll Percent to Revenue: The Cost KPI That Decides Your Profit

July 3, 2025

Watch the full July Core KPI webinar on payroll percent to revenue. https://youtu.be/q0rip9lBcUM?si=Z6CXyb8126ajvW27 Payroll is the single biggest check your cleaning business writes — and the biggest lever on whether […]

Core KPI June 2025 cropped

Rate Increase Per Year: The Cleaning KPI With the Most Profit Leverage

June 5, 2025

Your annual rate increase is the cleaning KPI with the most profit leverage. See why 1% on price can mean 10% on profit — and how to raise rates without losing clients.

Core KPI March 2025

Close Rate Per Week: The Core KPI That Turns Quotes Into Predictable Revenue

March 5, 2025

Your cleaning company’s close rate decides how much revenue is actually predictable. Learn how to calculate it, the ~30% top-quartile target, and how to raise it.

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Cleaning

cbt industry classification

“What Industry Are You In?” — How Home Cleaning Owners Should Answer That Dropdown

June 23, 2026

Picking an industry label for your home cleaning business affects licensing, taxes, and insurance. Here’s what each category means and how to choose right.

ISSA Show 2026 Speakers CBT featured

ISSA Show North America 2026 Registration Now Open: Essential Event for Residential Cleaning Professionals

June 22, 2026

Las Vegas Event Offers Targeted Education, Industry Connections, and Growth Strategies for Residential Service Providers

Issa 26 digital ads cbt april 300x250 1

Registration is Now Open for ISSA Show North America 2026

June 1, 2026

The cleaning industry’s premier event has been confirmed for November 16-19 in Las Vegas, and registration is now open.

Smart Business Moves Returns for Special Event on Protecting Profit in a Shifting Market

May 20, 2026

Industry leaders Tom Stewart and Liz Trotter reunite for a free virtual event focused on helping cleaning business owners prepare for economic uncertainty.

ISSA Expands Workforce Development with Registered Cleaning Technician Apprenticeship Program

April 29, 2026

ISSA expands its Registered Apprenticeship Program to address labor shortages, improve training, and build a stronger workforce in the cleaning industry.

Cleaning Business Today - Cleaning Industry Resource

Top 7 Carpet Cleaning Methods: Pros And Cons Of Hiring Carpet Cleaning

February 6, 2024

Carpet cleaning is essential for maintaining a healthy living environment as it removes dirt, allergens, and bacteria that accumulate in the fibers, which can cause respiratory issues and allergies. Regular […]

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