“Merger will…help to improve skills in the profession as a whole.”

Northbrook, IL, USASeptember 19, 2017—ISSA, the worldwide cleaning industry association, is pleased to announce that it has signed a memorandum of understanding with the Workloader Benchmarking Alliance (WBA) during the ISSA/INTERCLEAN® North America 2017 Trade Show and ISSA Convention. ISSA/INTERCLEAN is the place to discover new solutions, and improve your efficiency, skills, and profitability. The future merger of the ISSA and the WBA will help both associations serve the industry more effectively.

“We are constantly looking at ways to improve our member benefits to help them stay competitive and operating optimally,” said Brant Insero, ISSA Director of Education, Training, Certifications, and Standards. “This merger will enable ISSA and WBA to provide focused education and tools that facility service professionals need to improve their operational efficiency.”

Insero—along with Sean Fox-Elster of Michigan State University and Allen Randolph of Aqua ChemPacs—were on hand to sign the document. “The merger of WBA with ISSA is the next logical step for the WBA, and and fits nicely with the ISSA’s vision to be the leading resource in the cleaning industry for information and education,” said Sean Fox-Elster, WBA president. “Workloading is the foundation that a successful and profitable cleaning program is built on. With labor comprising 80 percent or more of a cleaning budget, it’s surprising that there is no comprehensive, professional workoading certification or educational program. The merger of the WBA and the ISSA will fill that gap and help to improve skills in the profession as a whole.”

About the WBA

The Workloader Benchmarking Alliance is a nonprofit resource for quantifying and disseminating ideas and practices for Workloading labor across multiple industries. The WBA is committed to researching, developing, and standardizing workloading concepts and processes through collaborative benchmarking and innovative practices. For more information visit www.workloadbenchmark.org.”


The award-winning ISSA/INTERCLEAN® family of exhibitions brings together executives from all segments of the cleaning industry to do business and share information to better manage distribution and building-services companies, and facility-management departments. ISSA, the worldwide cleaning industry association, and its trade show partner, RAI Amsterdam, produce ISSA/INTERCLEAN shows around the world. ISSA also hosts more than 60 educational seminars and networking opportunities in conjunction with ISSA/INTERCLEAN North America. For more information, visit www.issa.com/tradeshows.

About ISSA

With more than 7,000 members—including distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, residential cleaners, and associated service members—ISSA is the leading trade association for the cleaning industry worldwide. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment, and an improved bottom line. For more information about ISSA, visit www.issa.com or call 800-225-4772 (North America) or 847-982-0800.

The association is headquartered in Northbrook, IL, USA, with regional offices in Whitby, Canada; Mainz, Germany; Botany, Australia; and Shanghai, China. For more information, visit
www.issa.com, join the discussion at www.linkedin.com/groups/1799553, and follow ISSA on social media www.facebook.com/issaworldwide/ and twitter.com/issaworldwide.

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Cleaning Business Today
is a publication of Tom Stewart and Derek Christian, who also partner in Castle Keepers, one of the fastest growing professional house cleaning services in the US.