How to go paperless with your field technicians

6 decisions, 3 free apps, and 1 critical purchase that will save you money and make your transition to mobile devices smooth Six Decisions Whether or not to purchase devices Going paperless does not necessarily mean that you have to buy a tablet or a smart phone for every cleaning tech, carpet tech, or team [...]

By |2016-06-09T02:31:03-05:00June 9th, 2016|Efficiency and Optimization, Operations, Technology|

The new cord-cutters: executives ditch landlines for internet telephony

Requiring zero infrastructure, Voice over Internet Protocol, or VoIP, takes advantage of cloud technology to be highly flexible and quickly scalable in addition to more economical.Just as millions of viewers have “cut the cord” on cable television, executives around the world are beginning to reject traditional “landline” telephone service and turning to the internet for voice calls [...]

By |2016-05-09T15:09:26-05:00May 9th, 2016|Operations, Technology|

Street cleaner accidentally removes commissioned graffiti in France

Artist disappointed when portraits of beggars and street children are scrubbed from outdoor display.City officials of Reims, France, had to apologize to commissioned graffiti artist Christian Guemy after failing to notify the city cleaning department not to remove any of his four installments, which appeared to be common graffiti, normally scrubbed from buildings. Lesson for [...]

By |2016-05-02T18:29:52-05:00May 2nd, 2016|Customer Service, News, Operations|

Targeting Veterans: How The Cleaning Authority Accurately Markets Franchise Opportunities to Veterans

To grow the business, one franchise builds and markets a brand built on systems to target owner/operators who thrive on systems.For any franchise business to excel, targeting the right franchisee candidate is one of the most important aspects in creating a successful franchise development strategy. Knowing the best audience to which a brand should market [...]

CBO Charged with Identity Theft over Online Reviews

One CBO's lesson on how NOT to handle bad online reviews.Steve Yun, owner of two online referral services, West Coast Maids and California Maids, has been charged with seven counts of identity theft after he double charged customers who left negative online reviews. In the overcharging, he illegally obtained personal information on four of the [...]

By |2016-02-08T16:38:04-05:00February 8th, 2016|CBOs in the News, Finance, News, Operations, Sales and Marketing|

Become the First Cleaning Business Owner to Serve as an OSHA Safety Advisor

OSHA seeks nominations for membership on the National Advisory Committee on Occupational Safety and Health.OSHA is accepting nominations for six positions on the 12-member National Advisory Committee on Occupational Safety and Health. NACOSH was established under the Occupational Safety and Health Act of 1970 to advise, consult with and make recommendations to the Secretaries of [...]

By |2016-02-08T15:53:21-05:00February 8th, 2016|Operations, Safety and Health|

Employee Drug Policies Continue to Exclude Medicinal and Recreational Marijuana Use

Despite legalization, marijuana smoking and influence remains a banned practice at work.In a first-of-its-kind survey, the Society for Human Resource Management (SHRM) found that 94% of companies in states where medicinal and/or recreational marijuana use is legal continue to have and enforce formal, written substance abuse policies. Further, 38% of companies will reject candidates who [...]

OHSA Makes Injury Reporting Easier – and Digital

Report workplace injuries faster and more accurately using OSHA's new reporting webpage.To help employers comply with new requirements to report severe worker injuries, OSHA has created a streamlined reporting webpage and now offers the option of reporting incidents online.  The expanded requirements took effect in January 2015.  Report any worker death within 8 hours Report [...]

By |2016-01-06T18:53:49-05:00January 6th, 2016|News, Operations, Safety and Health|

Guess the Average Number of Days Off Per Injured Worker

OSHA reveals "days away from work" for house cleaners, janitors, and other service jobs.According to data collected by the US Bureau of Labor in 2014, the average number of days an injured home cleaning technicians (or maid) will require off to recover from a work-related injury or illness is seven (7) working days. The good [...]

By |2015-12-30T22:02:44-05:00December 30th, 2015|Finance, Operations, Safety and Health|

OSHA-required employer safety updates for 2016

Deadline June 1 to update safety training, labeling, and chemical handling protocols to comply with GHS.2016 is the year when employers - cleaning business owners (CBOs) - come into their portion of the new international system for classifying, labeling, and handling chemicals at the office and at each job site. The Globally Harmonized System (GHS) [...]

By |2015-12-30T21:33:27-05:00December 30th, 2015|Operations, Safety and Health|
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